9 Replies Latest reply: Feb 21, 2013 4:20 PM by mrfictional
Eamon123 Level 1 Level 1 (0 points)

When i go into system preferences to sign into iCloud i get the error "You can't sign in at this time Try signing in again" And it still does not work. I logged into iCloud online in the browser version and it worked fine, so it isn't my account. Also i'm running a late 2011 15inch stock mbp with 6gb ram


MacBook Pro, OS X Mountain Lion
  • 1. Re: Icloud on mountain lion won't sign in?
    minskster Level 1 Level 1 (5 points)

    I have the simular problem.  Run Utilites -> Console.app and find the error message.

    My log is following:

    com.apple.iCloudHelper[530]: AOSKit ERROR: (System Preferences[497]) AOSKC (myApplyID): Failed to store key, couldn't add kc item, error -61 (service=iCloud, dsid=297815451)

    com.apple.iCloudHelper[530]: AOSKit ERROR: (System Preferences[497]) AOSKC (myApplyID): Failed to store account info key (dsid=297815451).

    com.apple.iCloudHelper[530]: AOSKit ERROR: (System Preferences[497]) Failed to store account info for appleID=myApplyID

    Several hours as can't find the solution. Look at the Console log. May be it help you to find the way.

  • 2. Re: Icloud on mountain lion won't sign in?
    Eamon123 Level 1 Level 1 (0 points)

    Hey thanks for the help i got this as my report, i followed the adress to my application support folder, and inside it was empty? i manually made an iCloud folder in there but it still has not worked. Any ideas?

     

    29/07/12 6:35:00.603 PM com.apple.iCloudHelper[15564]: AOSKit ERROR: AOSKC: Creation of accounts dir (/Users/myaccount/Library/Application Support/iCloud/Accounts) failed with error: Error Domain=NSCocoaErrorDomain Code=512 "The file “iCloud” couldn’t be saved in the folder “Application Support”." UserInfo=0x7fa4f242e550 {NSFilePath=/Users/myaccount/Library/Application Support/iCloud, NSUnderlyingError=0x7fa4f242ebe0 "The operation couldn’t be completed. Not a directory"}

    29/07/12 6:35:00.604 PM com.apple.iCloudHelper[15564]: AOSKit ERROR: (System Preferences[15524]) AOSKC (592012443): Failed to obtain account lock, accountsDirCreated=0

    29/07/12 6:35:00.604 PM com.apple.iCloudHelper[15564]: AOSKit ERROR: (System Preferences[15524]) Failed to store account info for appleID=myappleid

  • 3. Re: Icloud on mountain lion won't sign in?
    minskster Level 1 Level 1 (5 points)

    Just soled the trouble by reset keychain. Look at

    http://support.apple.com/kb/TS1544

     

    • Open Keychain Access, which is in the Utilities folder within the Applications folder.
    • From the Keychain Access menu, choose Preferences.
    • Click General, then click Reset My Default Keychain.
    • Authenticate with your account login password.
    • Quit Keychain Access.
    • Restart your computer.
  • 4. Re: Icloud on mountain lion won't sign in?
    Eamon123 Level 1 Level 1 (0 points)

    I just tried that but i still got the same iCloud error and the same console error i may have to make a trip to the apple store...

  • 5. Re: Icloud on mountain lion won't sign in?
    Rhino420 Level 1 Level 1 (0 points)

    I having the same issue as the orginal post... any solutions yet?

  • 6. Re: Icloud on mountain lion won't sign in?
    nash4343 Level 1 Level 1 (0 points)

    I don't have an iCloud folder either. How do we fix this?

  • 7. Re: Icloud on mountain lion won't sign in?
    Osmansky Level 1 Level 1 (0 points)

    I have the exact opposite. I can sign in to icloud from all my devices but not from online browser on a mac a pc, anyone could figure it out?

  • 8. Re: Icloud on mountain lion won't sign in?
    rainkinz Level 1 Level 1 (0 points)

    The error I'm getting in the log is about accepting the icloud terms and conditions. Unfortunately I can't find anywhere to actually accept them...

  • 9. Re: Icloud on mountain lion won't sign in?
    mrfictional Level 1 Level 1 (0 points)

    Hi there - same problem... anybody have a sollution?

     

    I tried the first sollution on this page, but no luck yet...

     

    I signed in to this forum using my account, and my iPhone and iPad are working beautifully.

     

    Here is my console reading:

     

    22/02/13 11:16:24.677 AM com.apple.iCloudHelper[272]: AOSKit ERROR: Failed to get mail props (doBypassCache=0, user=soundlabyrinth@me.com, passwordProvided=0), accountInfoFound=0, mailDataclassInfo=

    (null)

     

    Help!

     

    R