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how to reinstall a mac os x if forgot ur apple id

172 Views 2 Replies Latest reply: Feb 21, 2013 4:32 PM by John Galt RSS
shane0924 Calculating status...
Currently Being Moderated
Feb 21, 2013 1:26 PM

pleas anyone can help outhere, my macbook pro when startup always show the reinstall mac os x,then when reinstall its asking for apple id,when u put the apple id it shows that this id is not register for this item to apple...i bought this macbook pro to shopt and the cds are with me.pls anyone can hepl me.ty

MacBook Pro, Mac OS X (10.6.7)
  • Grant Bennet-Alder Level 8 Level 8 (48,110 points)
    Currently Being Moderated
    Feb 21, 2013 4:15 PM (in response to shane0924)

    If you are really running 10.6, it comes on a DVD, not a download.


    If you cannot remember your Apple ID this page will help you figure it out:


    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • John Galt Level 7 Level 7 (33,090 points)
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    Feb 21, 2013 4:32 PM (in response to shane0924)

    If your MBP came with discs then it did not ship with Lion. You would have had to purchase it from the App Store using your Apple ID.


    If you purchased it used, implying its previous owner purchased Lion and installed it, it is impossible to reinstall Lion without the Apple ID used to purchase Lion. That is the reason it is asking for your Apple ID. Without it, your only recourse is to reinstall its original OS using the discs you refer to, and subsequently purchase and install Lion yourself.


    If the original OS was not Snow Leopard, you will need to purchase Snow Leopard.

    MacBooks  iMacs  iPads  AirPorts, OS X Mountain Lion,  28 years Apple!


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