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Invalid activation key problem

854 Views 9 Replies Latest reply: Feb 25, 2013 4:13 PM by Andreas Yankopolus RSS
Andreas Yankopolus Level 2 Level 2 (410 points)
Currently Being Moderated
Feb 18, 2013 4:39 AM

My MBP went tango uniform and is off to Apple for service. In the mean time, I'm using my wife's MBP by booting it off my hard drive in an external enclosure. Aperture requested an activation key upon startup, and I dutifully typed in my key labeled "APERTURE 3 TRIAL UPGRADE ACTIV KEY-INT" (Part Number: D4857Z/A), which Aperture refused to accept. Any suggestions on using Aperture in the mean time?

MacBook Pro (15-inch 2.4/2.2 GHz), OS X Mountain Lion (10.8.2)
  • Frank Caggiano Level 7 Level 7 (22,745 points)
    Currently Being Moderated
    Feb 18, 2013 5:04 AM (in response to Andreas Yankopolus)

    That's not the ativation key. What it is asking for is the serial number you got from Apple when you purchased Aperture.

  • Frank Caggiano Level 7 Level 7 (22,745 points)
    Currently Being Moderated
    Feb 21, 2013 6:09 PM (in response to Andreas Yankopolus)

    How did you originally purchase Aperture? The string you said you typed in in your first post show Aperture 3 Trial, did you download the trial version and then purchase an activation key? If so the activation key would have been set you you by email. Perhaps that email is still around somewhere?

     

    There is an 800 number listed on the web page. Perhaps a call would get better response.

     

    good luck

     

    regards

  • Frank Caggiano Level 7 Level 7 (22,745 points)
    Currently Being Moderated
    Feb 21, 2013 6:34 PM (in response to Andreas Yankopolus)

    Sorry to hear that. Unfortunately without the serial number only Apple can help.

     

    good luck

     

    reagrds

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