1 470 471 472 473 474 Previous Next 9,472 Replies Latest reply: Jul 12, 2014 6:02 AM by superflatsonic Go to original post Branched to a new discussion.
  • 7,065. Re: MacBook Pro Retina display burn-in?
    Rob Riggs Level 1 Level 1 (0 points)

    Well, cschmeer, I will keep you posted via this thread. I have the 2013 15" mbpr model with LG screen, and as long as I don't notice any IR issues I'm keeping it. This laptop is quite impressive thus far. If I do encounter IR, I'll be sure to document it here, and I trust that Apple will fix the issue for me.

     

    And chris7heko, there were revisions made to the 15", though more minor than the 13". The cache has been decreased from 8Mb to 6Mb for some reason.

  • 7,066. Re: MacBook Pro Retina display burn-in?
    chris7heko Level 1 Level 1 (0 points)

    Rob, Interesting that they did that...No other revisions that you're aware of? I have the launch day model 15", and like I stated earlier, I had the LG screen replaced after 6  months of ownership. I lucked out and got a Samsung display in the replacement. So far so good. Love the 15" retina, even with its few flaws.

  • 7,067. Re: MacBook Pro Retina display burn-in?
    Dre327 Level 1 Level 1 (0 points)

    I have a revised 2013 model and it is LG. I've had it for 5 days now and I already can see IR....

  • 7,068. Re: MacBook Pro Retina display burn-in?
    Canuck1970 Level 1 Level 1 (0 points)

    J.K. ROFLing wrote:

     

    "Seriously, how many typical users will leave the same image on their display for more than an hour?"

     

    Hmmmm. Let's see...uh...maybe people that do actual work on their machine.

     

    If you're writing a document the text will change, but the application GUI frame often stays in place for a long time.

    If you're doing photoediting, you may have the same image up for an hour while you work on it.

    Again, the application GUI frame stays in place.

    Surfing the web?

    A good portion of webpages, especially the sides, stay relatively static. If this is high-contrast it will be retained and show up on the next app you open.

     

    And what's with this "hour" you're referring to? When image retention starts it typcially get's bad quickly and starts showing up within 15 minutes of use.

     

    In any case, this isn't an iPad or some low-end netbook we're talking about here. The rMBP is a workhorse that's designed and marketed to be used for exactly that...serious work.

     

    You obviously have no first-hand experience with rMBP LG image retention, or at least not anywhere close to the level severity that many of us have seen on our machines.

  • 7,069. Re: MacBook Pro Retina display burn-in?
    Jajaba Level 1 Level 1 (0 points)

    @Canuck1970

     

    Very true.  We often have the same photo open on multiple displays for long periods.  Worse than that the Adobe frames can be in the same place for the whole day as we work on multiple photos from a shoot, the image in the center changes but the surrounding App frame / borders never move. 

     

    @Rob Riggs

     

    Actually what happend is the original 2.6Ghz CPU (which had 6MB L3 Cache) was upgraded to 2.7Ghz by intel.  All Apple did was change the 2.6G to 2.7G for the same price (without advertising it is now a 6MB Cache version, they did include the info in the specs though). Intel also upgraded the 2.7Ghz (8MB L3) to a 2.8Ghz so Apple changed accordingly for the optional upgrade.  Basically the only significant change is for those who order the 'new' 2.7 thinking it will have the same performance as the original 2.7.  Most people will not notice any difference unless they had the two versions side by side doing major data processing tasks. 

  • 7,070. Re: MacBook Pro Retina display burn-in?
    Rxn!Stoichometry! Level 1 Level 1 (0 points)

    Sigh...  7 months after purchase and now i'm getting IR.  Can't access display manufacture info with terminal command; it just shows as "color lcd."

     

    Can anyone tell me another way to access the manufacture info on my 15'rMBP?

  • 7,071. Re: MacBook Pro Retina display burn-in?
    Joseph from Australia Level 1 Level 1 (0 points)

    Rxn!Stoichometry!, please don't tell us that the 15inch screen terminal command has been disabled?

    ??? No!!! My laptop is at the repairers now and when I get it back,I want to check to see it it's a Samsang.

  • 7,072. Re: MacBook Pro Retina display burn-in?
    Gunnar22 Level 1 Level 1 (0 points)

    That's interesting. My 15" revised model still tells me the screen manufacturer. You sure you're using the right command? Try this:

    ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6

  • 7,073. Re: MacBook Pro Retina display burn-in?
    Gunnar22 Level 1 Level 1 (0 points)

    Also, just in case you don't know (I'm sure you do), if the sequence starts with LP, it's an LG. LSN, Samsung

    This is my result:

    Color LCD

    LSN154YL01001

    DLM249303U6F49HBM

  • 7,074. Re: MacBook Pro Retina display burn-in?
    Nexus444 Level 1 Level 1 (0 points)

    This whole discussion is so frustrating.  If you're going to pay this much for any computer, you should expect it to be perfect and last a long time.  I have been a customer of Apple since the 80's.  I owned an Apple IIc, Mac Plus, Mac SE/30, and several other models up to my current one, a 2011 MacBook Air (13-inch).  After owning over 20 various Apple products, I have never had a single hardware failure (knock on wood).  I also have a couple of 17-inch iMacs from around 2007 that are still useful computers.

     

    I would be more than happy to give Apple $2,799 for the 15-inch Retina MacBook Pro (2.7/16/512) if I could be sure that the screen did not have any defects and would perform as expected.  But even if you have AppleCare, you can't be sure they will take care of you.  So I can't take the chance.

     

    I will just wait and try to make my MacBook Air last as long as possible (Already upgraded the hard drive from OWC), and maybe if we are lucky these problems will be fixed in June or later in the year when the Haswell models come out.

     

    It's hard to know for sure, but I am certain that Apple is losing a lot of potential long-term customers like me because of these issues.

  • 7,075. Re: MacBook Pro Retina display burn-in?
    Vulcanpilot Level 1 Level 1 (0 points)

    I've just made the decision to buy a new 15" 2.7GHz Pro Retina after my cronky Thinkpad T61 started throwing up Fan Errors and sounding like a threshing machine. Was very concerned about the IR issue as I really couldn't cope with it.

     

    Spend an age with the Business Advisor at the local store in Bristol (UK) and whilst he rolled out the standard Apple line about all screens meeting spec etc, blah blah, he convinced me that if there was an issue I'd be able to get it resolved.

     

    Well, after checking the store machines and them all being LG, I wasn't hopeful, but went ahead anyhow. Well to my (and his) surprise, the machine is a Samsung display ....

     

    Color LCD

    LSN154YL01001

    DLM25120120F49GBW

     

    Phew! He could tell I was pleased after bending his ear for an hour or so ....

     

    Not sure how to check build date etc (anyone give me a hint) to aid working out if this is from a particular batch etc.

     

    Can't stop grinnig as the machine is just miles better than the Thinkpad - and its NOT Windoze

  • 7,076. Re: MacBook Pro Retina display burn-in?
    Fgoeru Level 1 Level 1 (0 points)

    HI all,

     

    I have been following this post for a long time, I got my rMBP 15" back in December.

    It had an LG display (which back then I did not know). Image Retention started during the end of the first month.

    I am a "heavy" user, use my laptop for studies and let it run most of the day, since I do research. IR started slow at first and then got very visible and disracting. I handed it in after I read this post.

     

    My Istore was phantastic about it, send it to repair without testing. Sadly I got a call at 1,5 weeks stating that no IR has been visible and it looks like my rMBP will be returned as it was. I had a long conversation stating that this is absolultey impossible (that nothing has been found) and that I will not accept it. I asked him to test with a programme, such as word and letting musik, videos play in the background, to simulate the higest I have ever used. Not surprisingly two hours later I got confirmed that IR can be seen and my screen will be replaced. I had to wait another week for that.

     

    I live in Colchester, and had to get all shipped to London, nevertheless at return I tested and found a Samsung screen to my relief.

     

    Be persistent but polite ( as said many times before here). I asked him to give me a Samsung but they all claimed they cant see what screen it was.... which is a big joke. It seems apple is replacing LG with Samsung, but does not want to admit this.


    Anyway good luck to all of you, I cant say its not faulty, since only time will tell, but I see definitely the difference btw Samsung and LG, in Samsung being less intense in whites and blacks. But i never liked to be blinded with too much brightness anyway

  • 7,077. Re: MacBook Pro Retina display burn-in?
    cschmeer Level 1 Level 1 (0 points)

    Is yours a 13" or 15" model?

  • 7,078. Re: MacBook Pro Retina display burn-in?
    chris7heko Level 1 Level 1 (0 points)

    I too had my IR faulty LG display replaced and received a Samsung. I can confirm it is not as bright on the blacks and whites, which at first I didn't like, but now it's pretty irrelevant as the image retention seems fixed on my 15" mid 2012 model.

  • 7,079. Re: MacBook Pro Retina display burn-in?
    Fgoeru Level 1 Level 1 (0 points)

    exactly, well good for apple they start taking action. I use light reduction programmes, such as f.lux, anyway, as I cant bare too much brightness for so many hours a day.

     

    now lets pray we wont find dead pixles