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App Store on Iphone 5 not working properly

45694 Views 37 Replies Latest reply: Oct 22, 2013 8:26 PM by kelbrat RSS Branched to a new discussion.
  • Nitty Calculating status...
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    Feb 5, 2013 6:50 PM (in response to priyan.bhavsar)

    I'm also having this same problem, can anyone help please....  Techniques listed here have not worked for me yet....

  • Vbrett Calculating status...
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    Feb 6, 2013 1:33 PM (in response to Nitty)

    I am having the same problem. I have tried all of the advice listed above. This is also happening with my IPad.

    I have an Iphone 4 located in the US.

  • HACKINT0SH Level 5 Level 5 (5,750 points)
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    Feb 7, 2013 12:47 AM (in response to Vbrett)

    This is definitely becoming an emerging issue, as I've run into others with this today. I'll try to check what's going on later on this morning if I'm still awake.

  • McGlu Calculating status...
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    Feb 8, 2013 12:24 PM (in response to HACKINT0SH)

    I have the same Issue on my iPhone 4. Blank Featured, Top Charts, Genius, Search. Not sure about Updates, as I have none pending. Purchased works as expected.

     

    All is fine on my iPad 3.

  • McGlu Level 1 Level 1 (0 points)
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    Feb 8, 2013 12:42 PM (in response to McGlu)

    EDIT: My mistake. Genius does work correctly, the others mentioned above do not.

  • sandeep.rana Calculating status...
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    Feb 12, 2013 5:23 AM (in response to Andrey Ka)

    I have the same issue with the my iPhone 5 

  • McGlu Level 1 Level 1 (0 points)
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    Feb 12, 2013 6:52 AM (in response to sandeep.rana)

    I ended up having to do a backup and restore to fix the issue.

     

    The thing about backup that I don't like is that that it doesn't backup apps, only settings and such. So, if you haven't downloaded all of your apps to your computer, you will have to get them all from the App Store again. At least it remembers your groups and saves once you do reinstall.

  • amandaginny Calculating status...
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    Feb 12, 2013 2:14 PM (in response to Andrey Ka)

    I am experiencing a lot of inconsistent problems with the App Store. Lately it hasn't been loading as well as it should, but I've usually been able to fix it. Today it suddenly wouldn't load the page for an app I want to download, and I've tried opening various things in the App Store to make sure it wasn't just a problem with the app. The results were either a) slow loading, b) loading only half the page, or c) a blank page resulting in an error message — nothing consistent. Since then I've tried signing out/signing back in numerous times, changing Genius settings, and a restore. No change in the performance of the App Store. I'm hoping I don't have to do a whole backup.

     

    Is this an issue for anyone else? Is there an update that would fix this? Help?

  • Napadonk Calculating status...
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    Feb 16, 2013 10:44 PM (in response to Andrey Ka)

    I use the ipad3, and after i update to ios6 last night i got the same issue.

    I try step as above sugestions steps but still on problem.

  • Jennifer Kaiser Calculating status...
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    Feb 19, 2013 2:14 PM (in response to Andrey Ka)

    just got the iphone 5 today and im having the same issue with the app store.  It was showing that I had 12 updates but when I wen tot the app store it just gave me a blank page.  I used the soltuon to go to Settings and reset all.  It worked. 

    When I go to updates in the app store now I just get a white blank screen. Isnt it supposed to read "no updates available" if there are none?

  • Jennifer Kaiser Level 1 Level 1 (0 points)
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    Feb 19, 2013 2:20 PM (in response to Andrey Ka)

    nevermind, the notifications for app updates is back all of a sudden.

  • nat_scott22 Calculating status...
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    Feb 22, 2013 1:41 AM (in response to Andrey Ka)

    Does anyone have a fix for this yet please? I've only recently got the iPhone 5 and the app store is saying I have 1 update but when I go to the updates page it's just a blank white page and showing the "1" bubble.  Please help!!

  • Antonelloxxx Calculating status...
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    Feb 23, 2013 2:26 PM (in response to Lawrence Cheung)

    Lawrence your solution doesn't work I am afraid...!

     

    This problem is becoming annoying..

    do we need to booka visit to the genius bar ?

     

    or maybe some app geek can tell us what to do...?

    or maybe fix the bug asap...

     

    I cannot even upgrade to iOS 6.1.2...!!!

     

    PLEASE ADVISE...!!

  • blu_goku Calculating status...
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    Mar 4, 2013 2:54 PM (in response to uh1hhuey)

    dont ever use "reset all settings". If you are jailbroken dont ever use that. Unless you like more trouble

  • pac_80 Level 6 Level 6 (10,095 points)
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    Mar 7, 2013 9:24 AM (in response to Andrey Ka)

    I had an issue where the updates page was blank but "Feature" "Top Charts" ect ect would load on my 4g ipod touch running iOS 6,1,2

     

    I first went to settings>itunes&apps and signed out of the store, this did not fix it on mine BUT while still signed out I went to the itunes store played a sample song on the "Top Chart" to hear what it sounded like before purchasing it, while it was playing I checked my app store again and the updates page loaded all 6 updates I had suddenly and (After hitting "Update all" and signing back in) they all downloaded for me.

     

    Hope this helps others

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