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HT5312: Rescue email address and how to reset Apple ID security questions

Learn about Rescue email address and how to reset Apple ID security questions

HT5312 Reissue secret question and answer

74 Views 1 Reply Latest reply: Feb 22, 2013 7:01 AM by Winston Churchill RSS
hani bujbara Calculating status...
Currently Being Moderated
Feb 22, 2013 6:53 AM

Reissue secret question and answer

iPhone 5, iOS 6.1.2
  • Winston Churchill Level 10 Level 10 (81,820 points)
    Currently Being Moderated
    Feb 22, 2013 7:01 AM (in response to hani bujbara)

    Welcome to the Apple Community.

     

    1. Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    2. If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    3. If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

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