6 Replies Latest reply: Feb 22, 2013 7:45 AM by umairks
umairks Level 1 Level 1 (0 points)

I have apple iphone 5 and its locked from o2 UK, and o2 are saying me that Apple did'nt provide us the unlocking Tool

Please apple help me out , i am your customer please give me the way that how can i unlock my iphone 5


iPhone 5, iOS 6.1
  • 1. Re: Unlocking :(
    wjosten Level 10 Level 10 (93,285 points)

    Whoever you talked to at O2 either doesn't know what they're talking about or is deliberately giving you mis-information. Fact is, only O2 can authorize the official unlocking of your phone, & there is no "Tool". Typically, O2 will not authorize the unlocking of new phones until about 6 months after their introduction.

     

    Regardless, only O2 can authorize the unlocking of your phone & you will have to deal with O2 to get it unlocked. Apple does not unlock iPhones.

  • 2. Re: Unlocking :(
    umairks Level 1 Level 1 (0 points)

    But now 6 months are finished , iphone 5 launched before 6 or 7 months , i think O2 making me fool and they dont want to unlock my iphone 5, but outside in the market there are too many companies taking $100 and unlocking the iphone 5 ,

     

    But i dont want to pay $100

  • 3. Re: Unlocking :(
    wjosten Level 10 Level 10 (93,285 points)

    The decision to unlock your phone, officially, rests with O2. There is no other way to get your phone officially unlocked.

  • 4. Re: Unlocking :(
    umairks Level 1 Level 1 (0 points)

    why O2 supports are saying me that still apple didn't give us the unlocking Codes or unlocking tools ???

  • 5. Re: Unlocking :(
    TadvisorG Level 1 Level 1 (15 points)

    Apple doesnt give unlock codes,  your carrier is an idiot

  • 6. Re: Unlocking :(
    umairks Level 1 Level 1 (0 points)

    they are big idiots i know more then you