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Movies not avail in iCloud?

416 Views 8 Replies Latest reply: Feb 22, 2013 10:12 AM by Winston Churchill RSS
Gimped80 Calculating status...
Currently Being Moderated
Feb 21, 2013 8:14 PM

I've been doing some reading, and my understanding is that iCloud stores movies purchased in the iTunes store.  See this article for details and screen caps: http://www.imore.com/movies-icloud-means

 

The movies that I've purchased in the iTunes store do not seem to be avail in the cloud.  There are no cloud icons on any of my movies in my iTunes library on my laptop or my Videos app of my iPhone, and I do not see all of my movies avail when I try to access them thru my Apple TV.

 

I'm still trying to wrap my head around the whole iCloud idea, so maybe I'm confusing myself here.  I want to remove the copies on my local computer to save space.  My understanding is that I can do this, and then re-download my movies from iCloud when I want to watch them.

 

Help! I'm so confused....

MacBook Pro, Mac OS X (10.7.2)
  • Julian Wright Level 7 Level 7 (34,835 points)
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    Feb 22, 2013 1:45 AM (in response to Gimped80)

    It depends what country you are in, what content can be stored in iCloud.

     

    See http://support.apple.com/kb/ht5085 for a country by country list.

  • Roger Wilmut1 Level 9 Level 9 (64,095 points)
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    Feb 22, 2013 2:08 AM (in response to Gimped80)

    It may be helpful to clarify the situation, because re-downloading your movies doesn't actually have anything to do with iCloud - Apple persist in using the name for both and it's confusing a lot of people.

     

    iCloud is your own account which enables syncing of calendar and contacts data, transger of iWork and TextEdit documents between your devices, transfer of photos taken on one device onto all the others, an email service, and the ability to find a lost device which has been set up correctly. It does not provide general file storage, and it does not store your movies or music. It's free at basic level of 5GB for the items mentioned above with extra storage purchasable.

     

    iTunes in the Cloud does not store anything except in the iTunes Store. It simply recognizes that you have previously purchased an item and allows you to re-download it on other devices, or, as you say, re-download it onto the original device if you've deleted it. No extra storage is required because the items are already in the Store. As Julian has pointed out, complicated rights issues means that not all items are available this way, and that different countries have different availablilities. Also if an item is withdrawn from the Store you won't be able to re-download it even if you already purchased it.

     

    iTune Match applies to music (not films) in your collection which you did not purchased from the iTunes Store, but downloaded from elsewhere or ripped from your CDs. If the item exists in the Store it allows you to download a version from there; if not you can upload it to space allocated for you. This facility costs  $24.99/£21.99 per year, limit 25,000 songs (purchases do not count towards this limit). This is not part of the iCloud 5GB free storage.

     

    iTunes in the Cloud and iTunes Match require an iTunes account; they do not require an iCloud account.

  • Julian Wright Level 7 Level 7 (34,835 points)
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    Feb 22, 2013 2:15 AM (in response to Roger Wilmut1)

    You're right - it is confusing, and Apple don't help at all with pages like the one below for "iTunes in the Cloud" in which the very first sentence starts "With iCloud..." - yet it's actually an iTunes feature.

     

    http://www.apple.com/icloud/features/itunes-in-the-cloud/

     

    They repeatedly mention iCloud as storing the data, even though you don't actually need an iCloud account to use it.

  • Winston Churchill Level 10 Level 10 (81,670 points)
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    Feb 22, 2013 4:37 AM (in response to Gimped80)

    For the avoidance of doubt, are you able to confirm you are looking in the right place for your purchased movies.

     

    Computer:-

    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

     

    Mobile device:-

    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

     

    Apple TV:-

    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which can be found at the top of the screen on the left side when using the movies feature from the Apple TV main menu.

  • Roger Wilmut1 Level 9 Level 9 (64,095 points)
    Currently Being Moderated
    Feb 22, 2013 9:03 AM (in response to Gimped80)

    And provided that it's available for re-download in the first place - it may not be.

  • Winston Churchill Level 10 Level 10 (81,670 points)
    Currently Being Moderated
    Feb 22, 2013 10:12 AM (in response to Gimped80)

    If it's available in Quicklinks you will see it whether it's on your computer or not., but if it's already on your computer, you just won't be able to download it.

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