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I bought Logic Pro 9 from the APP Store but download of Logic Pro

1330 Views 5 Replies Latest reply: Mar 15, 2013 6:12 PM by The Art Of Sound RSS
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Feb 22, 2013 1:30 PM

I bought Logic Pro 9 from the APP Store but download of 'Logic Pro & Mainstage Additional Content' keeps freezing at 296 MB of 4.6 GB then eventually comes up with a message saying Logic Pro is unable to download and install additional content.... Also Downloading 'Instruments - Jam Pack World Music Content' won't even start downloading? Any suggestions on what the problem is, I am using OSX 10.6.8.

iMac, Mac OS X (10.6.8)
  • The Art Of Sound Level 5 Level 5 (5,690 points)

    Check with your ISP to make sure they don't have a limit on the Max size of any single file that can be downloaded... Several US providers have this issue (Comcast, Verizon and Cox to name a few) and in Europe BT in particular is known for having this 'hidden' limitation on some accounts..

     

    If your ISP has this particular limit placed on your acount, ask them to remove it either permanently or temporarily so you can fully download the additional content...

     

    Otherwise, check the amount of free space you have left on your system HD..... as you can only download and intially initially to your system HD... You can move loops etc later but you have to download and install to your system drive in the first place...

  • The Art Of Sound Level 5 Level 5 (5,690 points)

    Its not related to the monthly limit.. Some ISPs also have a max size limit per file... as odd as that sounds..

     

    Comcast for example, place a 1.9GB max size limit on any single file for some accounts... and as the Additional content is downloaded in 2GB segments.. the download fails everytime you reach 1.9GB..

     

    However, there is another possiility that somehow the cache where the temp files for the additional downloads, may have got screwed up resulting in this issue.. and trying to locate them, can be quite tricky as the folder names change...though the general location remains the same...

     

    So.. you may find this thread of interest and possible help..

     

    https://discussions.apple.com/message/16989507#16989507

  • The Art Of Sound Level 5 Level 5 (5,690 points)

    I think their advice, in this instance, is what you should..

     

    Call Apple... And explain what is happening...

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