TS4268: iOS: Troubleshooting FaceTime and iMessage activationLearn about iOS: Troubleshooting FaceTime and iMessage activation
Currently Being ModeratedFeb 23, 2013 4:10 AM (in response to nenalatina)
Does the from camera work with the camera app?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.