Skip navigation

Is my iPhone unlocked or not - how do I tell?

439 Views 6 Replies Latest reply: Feb 23, 2013 1:22 AM by NoTechTalk RSS
NoTechTalk Calculating status...
Currently Being Moderated
Feb 22, 2013 9:46 PM

I recently bought an iPhone from an Apple store without signing up to any carrier or plan (because I knew I could get a better deal than they were offering). So I believed I was buying an unlocked phone.


Now when I look at settings/General/About, it says the carrier is Optus. But I have just signed up to TPG and am waiting for them to activate my sim. It is a TPG sim in the phone. It is taking a little while to activate and I'm beginning to think there is a problem.


Now I don't know much about this stuff and get easily confused. This is my first ever mobile phone!


I brought my new phone home and plugged it into my Macbook pro and went into iTunes (with the plan of syncing with icloud). I wanted to get all the aps and their current settings that are on my iPod synced over to the phone, so instead of choosing 'set up a new device' I chose 'set up from backup'. I'm a bit worried this was exactly the wrong thing to do. Could this have given some wierd carrier setting to the phone? My ipod was connected via Vodaphone wifi, so I don't understand where the Optus setting could have come from.


How do I check that this is an unlocked iPhone?

iPhone 5, iOS 6.1
  • sberman Level 7 Level 7 (23,680 points)
    Currently Being Moderated
    Feb 22, 2013 10:00 PM (in response to NoTechTalk)

    It does sound like your iPhone has some link to Optus.  I suggest contacting them and asking them.


    Here's how:

    Contact a mobile carrier

  • Neto Level 2 Level 2 (270 points)
    Currently Being Moderated
    Feb 22, 2013 10:00 PM (in response to NoTechTalk)

    Check the back of your iPhone. If it is Model A1428 and you bought it in US, it is unlocked.

  • sberman Level 7 Level 7 (23,680 points)
    Currently Being Moderated
    Feb 23, 2013 1:08 AM (in response to NoTechTalk)

    I'm glad it worked out for you and appreciate the explanation. The setting of the ring time before going to voicemail is also very interesting as that cannot be controlled through the iPhone itself (in the general case - you can control it for each specific call). So it sounds like the TPG guy handled it for you from his end.


    Again, glad it's resolved. Enjoy your iPhone!


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.