2 Replies Latest reply: Feb 23, 2013 11:45 AM by Impish
Impish Level 2 Level 2 (285 points)

After updating iTunes to the latest version two days ago, I can't sync my iPhone 5 because the system claims I don't have access privileges to back up to my iMac's main drive.

 

But I do:  I've checked and triple checked my access to the drive; I even changed "Everyone" to "Read & Write," just to be sure.  Still iTunes can't perform the the first step of syncing (backing up the iPhone).

 

Any ideas on what I should try next?

 

Thanks!

 

 

 

PS:  Also, when this happens, clicking the Cancel Sync button leads to the "Cancelling..." message, but then hangs there.  The only way I can get out is to do a force-quit on iTunes.


iMac (21.5-inch Late 2009), OS X Mountain Lion (10.8.2), 4 GB RAM