8 Replies Latest reply: Feb 23, 2013 4:52 PM by James Trascapoulos
James Trascapoulos Level 2 Level 2 (220 points)

Suddenly no site in the UK will open in Safari (10.8.2 OS/6.0.2 Safari): BBC.co.uk, virgin.co.uk, bobsyeruncle.co.uk, etc - every UK site is unavailable. Safari generates a "Failed to Open Page / Safari cannot connect to server" error. It's as if the entire range of servers in the UK have been denied.

 

Yet if I use Chrome or Fireox, no problem - they open without issue, so it's likely not a sysem issue (etc/hosts). If I open a different user, Safari opens the UK site fine - the problem only seems to affect this one account. Unfortunately it's my account.

 

What I've done (nothing has worked):

• Checked proxies - none on

• Uninstalled Safari Extentions

• Removed Safari preferences

• Fixed disk permissions

• Flushed DNS caches

• Removed Safari files from the ~/Library/Saved Application State folder

• Removed Safari folder from ~/Library/

 

Okay - I give up. What have I missed?


MacBook Pro (15-inch Mid 2010), OS X Mountain Lion (10.8.2), Safari 6.0.5
  • 1. Re: Safari blocks all UK sites?
    seventy one Level 6 Level 6 (8,990 points)

    Hi James,

     

    It doesn't exactly answer your question but I am finding no trouble with access to the sites you mention  ....  but I am on Snow Leopard with Safari 5.1.7.   I do have minor troubles with 'Failed to open' etc, but I read there have been some problems with Safari servers of late.  I certainly cannot see them blocking it with only one version ... unless there is a security scare.

     

    I don't see anything you have missed out either but I have also seen comments suggesting Safari 6.0.2 is not so reliable as 5.1.7.  If you feed Safari 6.0.2 into the search box you will see many unsolved threads about it.

  • 2. Re: Safari blocks all UK sites?
    Keith Doherty3 Level 4 Level 4 (1,735 points)

    Reboot your modem/router.

  • 3. Re: Safari blocks all UK sites?
    Linc Davis Level 10 Level 10 (118,440 points)

    From the Safari menu bar, select

            

    Safari Preferences Extensions

         

    If any extensions are installed, disable them and test.

  • 4. Re: Safari blocks all UK sites?
    James Trascapoulos Level 2 Level 2 (220 points)

    @ Seventy One: I don't think it has anything to do with Safari, per se. It seems to be something configured in this user's safari..

  • 5. Re: Safari blocks all UK sites?
    James Trascapoulos Level 2 Level 2 (220 points)

    @ Keith - if that we're the case all browsers would fail. Only Safari and only for this one user account.

  • 6. Re: Safari blocks all UK sites?
    James Trascapoulos Level 2 Level 2 (220 points)

    @ Link : Literally the second thing I did. Nada.

  • 7. Re: Safari blocks all UK sites?
    Linc Davis Level 10 Level 10 (118,440 points)

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    • Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    • When you see the gray Apple logo, release the shift key.
    • If you are prompted to log in, type your password, and then hold down the shift key again as you click  Log in.
    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • 8. Re: Safari blocks all UK sites?
    James Trascapoulos Level 2 Level 2 (220 points)

    Thanks Linc, this helped - I hadn't thought of doing a safe boot (it is nearly 2am here..). It ended-up being reasonably simple: Little Snitch somehow blocked all domains within the UK range. I didn't know it could do that! I rebooted in safe mode and discovered the UK was accessable, then upon rebooting to a full system I began removing anything starting-up on boot. Thanks again!