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Can't open apps

460 Views 11 Replies Latest reply: Feb 23, 2013 4:35 PM by lasonicca RSS
lasonicca Calculating status...
Currently Being Moderated
Feb 18, 2013 6:05 PM

I have problem to opening applications on Mountain Lion but the problem I had also on Lion. Applications that not belong to Apple ( except safari, quicktime, itunes...) can not be started as soon as I restart the computer but I have to wait at least half an hour. I went to genius bar several times but they never saw a problem like this and they upgraded my os to mountain lion but after a couple of weeks the problem started again. This happened after they changed my motherboard because of the problem of black screen circa one year ago but I don't know if it's related to this problem or not. Is there someone that had this problem before?

MacBook Pro, OS X Mountain Lion (10.8.1)
  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Feb 18, 2013 7:22 PM (in response to lasonicca)

    Are you saying that you experience the problem launching Safari, QT and Tunes?

    What happens in a fresh user account or your Guest user, do they launch properly?

     

    Also let us know how much RAM you have and how much free space on your HDD.

  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Feb 19, 2013 5:52 AM (in response to lasonicca)

    lasonicca wrote:

     

    It's the same with a fresh user account because I have formatted recently and I did a fresh installation of mountain lion but nothing changed.

    Did you migrate anything when you did the fresh install?

    If you migrated, you probably migrated the issues.

     

    Try starting in Safe Mode and see if the problem still occurs.

    Restart holding the "shift" key.

    (Expect it to take longer to start this way because it runs a directory check first.)

     

    If this works look in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Also look in /Library/Startup Items. Nothing is put in that folder by default, so anything in there is yours.

  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Feb 19, 2013 12:12 PM (in response to lasonicca)

    I'd call it a hardware problem but since it's only those third party apps...

    Have you checked to be sure that they are all compatible and updated to the latest versions?

  • Eric Root Level 6 Level 6 (13,800 points)
    Currently Being Moderated
    Feb 19, 2013 1:59 PM (in response to lasonicca)

    This test isn't fool proof. It can miss things.

     

    Apple Hardware Test

     

    Memory Test


    Memory Test (2)

  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Feb 19, 2013 3:51 PM (in response to lasonicca)

    lasonicca wrote:

     

    I also deleted all of third party login items and now works fine, so I 'don't know what happened in safe mode but then all of the problem was because of login items? I hope it's not coincidence and thank you for all your help!

    Yes, third party login items are the likely suspect. But what troubles me is your inability to start in Safe Mode.

    The tests that Eric recommended are good. In addition Drive Genius has some hardware tests you can run in demo mode.

  • Eric Root Level 6 Level 6 (13,800 points)
    Currently Being Moderated
    Feb 20, 2013 10:14 AM (in response to lasonicca)

    Try some basic maintenance.

     

    Disk Utility


    Disk Utility Repair Permissions You Can Safely Ignore

                                    

    Reset NVRAM/PRAM

     

    Reset SMC

                             

    General Maintenance Recommendations

     

    If none of this works, I'd head back to the Genius Bar.

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