Skip navigation

Lost Password to iPhone Backup

321947 Views 252 Replies Latest reply: Apr 21, 2014 12:07 PM by OldGnome RSS Branched to a new discussion.
  • mohammadjee Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 20, 2013 4:20 AM (in response to buckeye89)

    use  the program iExplorer

  • Lawrence Finch Level 7 Level 7 (24,605 points)
    Currently Being Moderated
    Feb 20, 2013 5:48 AM (in response to Gon Nguyễn)

    Whatever the password is, you created it. If you can not remember it, and can not guess it, about all you can do is delete the backup and start over, and probably delete your iTunes library file also. The only other option is a rather expensive but good commercial password cracker that is normally sold to law enforcement authorities. Their web site is http://elcomsoft.com/. I think if you download their free trial it will tell you the first 2 characters of your password; this may be helpful. The full edition is $79 for home use.

     

    There is another one around, but it has gotten very bad reviews.

  • Falconz Calculating status...
    Currently Being Moderated
    Feb 22, 2013 7:27 AM (in response to Lawrence Finch)

    Hi all,

     

    someone posted here before; you have to connect your phone via USB, it will not work via WiFi connection, I tried it myself and it works.

     

    I wanted to remove the encryption from my backups and iTunes asked for the password (my iPhone 4 was connected via WiFi) Itunes kept rejecting the password.

     

    After reviewing the posts here someone posted that it cannot be done via WiFi only by USB, I tried it it worked....

     

    Good luck....

  • Janehe Calculating status...
    Currently Being Moderated
    Feb 23, 2013 8:50 PM (in response to trenzalore)

    Thanks, it works for my Ipad!

  • mohammadjee Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 27, 2013 1:51 PM (in response to buckeye89)

    If everyone reads this then notice veryones password was DIFFERENT. THEREFORE YOU DID MAKE THE PASSWORD. DO NOT BLAME APPLE FOR YOUR FORGETFULLNESS!!!!!!!. HOWEVER, I did run across this situation as well. I used iExplorer to back up my ipod. reinstall ios and then rebackup from the program iExplorer. THIS IS YOUR BEST SHOT.!! TRUST ME THIS IS YOUR ONLY SHOT IF YOUR PASSWORD HAS SLIPPED THROUGH YOUR FINGERS!!!!

  • eagleVshark Calculating status...
    Currently Being Moderated
    Feb 27, 2013 2:13 PM (in response to mohammadjee)

    Please, stop saying, "don't blame Apple for forgetfullness" because that does not help the situation. You might as well just close out your browser and go on with your life.

     

    Apple makes mistakes sometimes, as do it's users. Apple is not the pinnacle of perfection, and neither are it's users. It's okay to question Apple. Smart consumers question their product's makers.

     

    Any good user interface will allow for some 'proper' administration of a password. Only a poorly thought out interface would leave you high and dry in the event of forgetting a password.

     

    It is apparent that Apple did not properly test this for real world usage. How do we know that? We can see that real world usage has indicated the password creation process for the backup is obviously something that gets thrown by the wayside for many users, a no brainer really. Apple should have taken that into account, and had a plan B that didn't involve people losing their data and their customers with it.

     

    Blame Apple for using it's customers as guiniea pigs. It's okay.

     

    Gold star for whoever happens to remember their password along with all the hundreds of others. Congratulations.

  • mohammadjee Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 28, 2013 9:50 AM (in response to eagleVshark)

    and blaming Apple does? How can you say that Apples trying to sabotage your backup?

  • eagleVshark Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 28, 2013 10:05 AM (in response to mohammadjee)

    Right, Apple is in Sabatoge Cent Com watching and laughing as people are ditching their iPhones for Samsung devices.

     

    People pay a lot of money for their Apple products. The 8 pages of this thread clearly indicates a flaw in their user interface - root cause being lack of full password administration. Again, a user interface should take into account repetative user error (forgetfullness), and deal with it appropriatly vs just saying your screwed.

     

    Pointing to Apple to resolve this poor design is best because then they'll make it better, and they'll lose less customers, and the customers don't have to lose their data. Get it yet?

  • KiltedTim Level 8 Level 8 (36,190 points)
    Currently Being Moderated
    Feb 28, 2013 10:08 AM (in response to eagleVshark)

    So you're saying Apple should design their products with the expectation that the people using them are idiots... Yeah... that makes a lot of sense.

  • Lawrence Finch Level 7 Level 7 (24,605 points)
    Currently Being Moderated
    Feb 28, 2013 10:26 AM (in response to eagleVshark)

    Right. So when you forget your Windows login password, what do you do? You use an external boot disk and wipe your drive. Clearly Microsoft isn't looking out for your stupidity either.

  • eagleVshark Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 28, 2013 10:35 AM (in response to KiltedTim)

    KiltedTim - they do! I'm an UI developer myself, and I assure you that you have to make all assumptions that every user is just as dumb as the biggest idiot that might using your interface.

     

    Liken it to the 7th or 8th grade reading level of a newspaper.

  • eagleVshark Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 28, 2013 10:37 AM (in response to Lawrence Finch)

    Lawrence - what percentage of user interfaces in your life offer a password reset for forgetfullness? I'd say upwards of 95% for me.

     

    Re: Windows pw - I'd say using Windows would be your first problem.

  • mohammadjee Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 28, 2013 3:45 PM (in response to eagleVshark)

    you must be stupid that you forget your passwords. Even though theyvtell you to make an easy password for you to REMEMBER!! you cant do that.

  • mohammadjee Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 28, 2013 3:45 PM (in response to eagleVshark)

    I hope youve figured out that Apple is about security more than fing with its customers.

  • Lawrence Finch Level 7 Level 7 (24,605 points)
    Currently Being Moderated
    Feb 28, 2013 3:59 PM (in response to eagleVshark)

    eagleVshark wrote:

     

    Lawrence - what percentage of user interfaces in your life offer a password reset for forgetfullness? I'd say upwards of 95% for me.

     

    Re: Windows pw - I'd say using Windows would be your first problem.

    You will find the same thing true of Mac OS X, Linux, even a mainframe. Web sites let you reset passwords, but most computers and critical programs do not. They DO let you erase your content and create a new password, just like the iPhone backup does.

1 ... 6 7 8 9 10 ... 17 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (3)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.