1 Reply Latest reply: Feb 24, 2013 7:39 AM by polydorus
Morimoty Level 1 Level 1 (0 points)

iTunes for Windows cannot be installed.  The error code is 2342. I cannot instal, remove or Upgrade. Please give me your advice.


iPod touch, Windows 7
  • 1. Re: error code 2342
    polydorus Level 6 Level 6 (11,950 points)

    The first thing to try is a disk check as that kind of error suggests disk/file damaged.

    But before that could you post the error message in full, exact text please. Sometimes a specific file is mentioned.

     

    Running a disk check:

    http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-for-errors

    Although this is vista, window 7 is the same.

    It takes quite along time to do a full check so best to do it when you don't want to use your PC.

     

    Did the disk check find and fix any errors, if so try installing iTunes.

     

    If you still have the problem we will need to dig deeper.