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"the last backup could not be completed"

94140 Views 71 Replies Latest reply: Jan 28, 2014 2:12 PM by SandraEt RSS
  • Vitaliy17 Calculating status...
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    Jan 29, 2013 5:30 PM (in response to richpharm)

    thx, worked nicely for me

  • sandman1318 Calculating status...
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    Feb 22, 2013 9:29 AM (in response to Raziel1)

    I'm having the same problem with my 4S and none of the suggestions worked for me. But I want to add something that I don't think anyone else mentioned. When I go into iCloud>storage & backup>manage storage and tap on "iPhone," it doesn't display my large list of apps with the option to turn any of them off. Under Documents and Data it lists just three of them but nothing else. But in the area where the list normally appears, one of those swirly things just spins and spins endlessly.  In following one of the suggestions in this thread, I deleted my last backup on the iPhone. Would this cause the apps not to be listed?  Also, my phone is jailbroken. Could this have something to do with iCloud not backing up?  I'm thinking of restoring just to see if that fixes it. But I'm hoping I don't have to do that. Any help would be most appreciated. Thanks.

  • sandman1318 Level 1 Level 1 (0 points)
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    Feb 22, 2013 4:40 PM (in response to sandman1318)

    UPDATE: The problem on my iPhone definitely had something to do with the jailbreak. I restored my phone and now the iCloud backup works like a charm.

  • Mats Jidaker Level 1 Level 1 (95 points)
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    Feb 24, 2013 8:32 AM (in response to richpharm)

    Hi richpharm,

    I was reading you iCloud sync fix

     

    hi!

     

    I've solved it!

    0. Plug iphone to USB

    1. Turn off in iTunes "backup to iCloud" by choosing "backup to this computer"

    2. Sync

    3. Go to iCloud and delete all previous backups.

    4. Turn on in iTunes "backup to iCloud".

    5. In iPhone click backup to iCloud

     

    after few minutes it was done!

     

    Cheers

     

    But where and how do you delete step #3."Go to iCloud and delete all previous backups."?

     

    Thanks!

  • richpharm Level 1 Level 1 (0 points)
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    Feb 24, 2013 9:01 AM (in response to Mats Jidaker)

    Hi!

    Just go to Settings->iCloud -> scroll to "Storage&Backup" -> manage storage -> Go to previous backups -> Delete

     

    Cheers

  • Changyang1230 Level 1 Level 1 (0 points)
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    Mar 1, 2013 8:12 PM (in response to sandman1318)

    If the iCloud backup issue happened to you in the setting of having a jailbroken iOS device and only started developing in February 2013, then it's possibly due to the interference caused by a cydia package PKGBackup (if you have it installed, that is).

     

    To quote a solution from this page:

    1. Uninstall PkgBackup

    2. reboot phone (not respring)

    3. Reinstall PKG

    4. Launch PKG (you can let it analyze) then press home.

    5. go to settings..try the iCloud backup and it should work. PKG will work as well.

     

    Worked like a charm for me.

  • Peachli Calculating status...
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    Mar 2, 2013 4:28 AM (in response to Changyang1230)

    You're my man Changyang1230! That fixed it for me as well! Thx so much!

  • ChutneyFerret Level 1 Level 1 (0 points)
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    Mar 5, 2013 4:36 PM (in response to Changyang1230)

    WORKS!!

  • JazJon Level 1 Level 1 (0 points)
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    Mar 6, 2013 1:14 AM (in response to Changyang1230)

    Changyang1230 wrote:

     

    If the iCloud backup issue happened to you in the setting of having a jailbroken iOS device and only started developing in February 2013, then it's possibly due to the interference caused by a cydia package PKGBackup (if you have it installed, that is).

     

    To quote a solution from this page:

    1. Uninstall PkgBackup

    2. reboot phone (not respring)

    3. Reinstall PKG

    4. Launch PKG (you can let it analyze) then press home.

    5. go to settings..try the iCloud backup and it should work. PKG will work as well.

     

    Worked like a charm for me.

     

    EXCELLENT ! I was about to lose hope until I dug deeper into seraching for answers.  Bam fixed!!

     

    (animation) Backing Up...

    Estimating time remaining... (About 6 hours remaining)
    So far so good!!!

  • ajohns41 Calculating status...
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    Mar 7, 2013 4:42 AM (in response to richpharm)

    This worked for me, AND it solved the sync issue I was having where my iPhone was stuck on "Waiting for changes to be applied..." So, for anyone having either issue, set your backups to computer instead of iCloud, and then sync.

     

    Thanks, richpharm!

  • johanmarais Calculating status...
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    Mar 7, 2013 5:07 AM (in response to richpharm)

    Hey there....

     

    I am struggling with deleting a back up. As it says its in use... I onyl restored my new iphone a few days ago from the back up. My storage space is full, so want to delete the old back up, but it wont let me as it says its in use... what do I do?

  • sfs300 Calculating status...
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    Mar 11, 2013 7:24 PM (in response to Changyang1230)

    1. Uninstall PkgBackup

    2. reboot phone (not respring)

    3. Reinstall PKG

    4. Launch PKG (you can let it analyze) then press home.

    5. go to settings..try the iCloud backup and it should work. PKG will work as well.

     

     

    Awesome dude it was PKGbackup for me too!  Thanks for posting!!!!!!!!!

  • petroupoli Calculating status...
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    Apr 12, 2013 5:17 AM (in response to Krg5272)

    @Krg5272Worked for me, even though after deleting it from location 1 nothing was visible in location 2.

    Therefore, just deleting the backup (which then turned iCloud back up off) did the trick for both mine and my wife's iPhone 5.  Thanks.

  • PattyBPS Calculating status...
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    Apr 19, 2013 2:37 PM (in response to Raziel1)

    I have an Iphone 5 and it will let me back it up on my computer when I click on backup on itunes but when i click on icloud backup it says its never been backed up and when I try it on my phone it wont load it just keeps saying backing up and a wheel keeps turning and says estimating time remaining but never says a time. And then after awhile it says it cannot backup. What do I do now?

  • Loveysimon Calculating status...
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    May 2, 2013 9:53 AM (in response to richpharm)

    It didn't work for me. Any other suggestions on this backup failed to complete?

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