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Unable to get airport to work

164 Views 1 Reply Latest reply: Feb 24, 2013 8:47 AM by Philly_Phan RSS
singing2cats Level 1 Level 1 (0 points)
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Feb 24, 2013 8:43 AM

I am unable to get my new airport extreme to work with my att modem.I have a windows based pc.Att says the problem is with apple product. any suggestions?

AirPort Extreme 802.11n (5th Gen), Windows 7, att modem
  • Philly_Phan Level 6 Level 6 (11,010 points)
    Currently Being Moderated
    Feb 24, 2013 8:47 AM (in response to singing2cats)

    I'm a great believer in the KISS principle.

     

    Configuration is simple if you start from a factory default condition.  Then connect the Airport to AC power and finally to the Internet modem (or modem/router).  Open Airport Utility on your Mac or other computer and accept all of the recommendations.  After confirming that it works, insert your desired administrative and WiFi passwords.

     

    Do not expect the Airport to respond instantly to the configuration commands.  BE PATIENT!

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