TS3367: iOS: Troubleshooting FaceTimeLearn about iOS: Troubleshooting FaceTime
FaceTime works over WiFi. You can only FaceTime with another user that has already registered to use FaceTime on their device and it only works on iOS devices and Mac computers and their devices must be turned on in order for you to reach them.
If they are registered and you have FaceTimed with them in the past, then their device is turned off or it is offline.
Meg St._Clair wrote:
Actually, Demo, depending on the device and the carrier, FaceTime now works over cellular was well.
Yes, you are correct and I did not include that as I should have. Thanks Meg!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
Troubleshooting FaceTime and iMessage activation
Using FaceTime and iMessage behind a firewall
iOS: About Messages
Set up iMessage
Setting Up Multiple iOS Devices for iMessage and Facetime
FaceTime and iMessage not accepting Apple ID password
Unable to use FaceTime and iMessage with my apple ID
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8