HT203170: If you see a red "X" icon on your iPod

Learn about If you see a red "X" icon on your iPod
chrisblake44

Q: I still can't seem to get rid of that red x.

     I have the latest version of itunes and have my ipod classic set on disk mode, but when I plug it into my computer, it doesn't show up. At first I thought it was my computer, but after scrolling through the settings while on disk mode I could see that the ipod recognized that it was plugged into a usb port. I don't know what I should do next. Can you please help me?

iPod classic

Posted on Feb 21, 2013 11:25 PM

Close

Q: I still can't seem to get rid of that red x.

  • All replies
  • Helpful answers

  • by PC Helper,

    PC Helper PC Helper Feb 24, 2013 12:04 PM in response to chrisblake44
    Level 1 (10 points)
    Feb 24, 2013 12:04 PM in response to chrisblake44

    Does the iPod show up in iTunes?

  • by PC Helper,

    PC Helper PC Helper Feb 24, 2013 12:47 PM in response to chrisblake44
    Level 1 (10 points)
    Feb 24, 2013 12:47 PM in response to chrisblake44

    Also attempt to use this tool:

     

    http://www.apple.com/support/ipod/five_rs/classic/

     

    MSG me if you have more questions.

  • by Hosein_K,

    Hosein_K Hosein_K Apr 24, 2013 2:40 AM in response to chrisblake44
    Level 1 (0 points)
    Apr 24, 2013 2:40 AM in response to chrisblake44

    i had the same red x in a circle, and i searched online for solution, and found this solution,

    so i combined a couple and i did it my self and worked.

    this what you should do:

    (make sure your somewhere quiet first, for step 3)

    1. hold the select(middle button) and menu till it resets

    2. hit the left top (the side with the luck key) a few times semi hard (not so hard to break it, but hard enough to move back the pin or the reader of the hard drive in place) on a hard surface, i did it in a wooden one.

    3. listen closely to your ipod, it makes a little noice. kinda like old modem or something, youll know when you hear it. mine worked the first time so i dont know how it sounds if it doesnt work, lol. but you might have to try it a coe times. but make sure you hit it hard enough.

    4. watch your ipod come back to life

     

    let me know if you have any question..

     

    H.K