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I can't find "Devices" listing on Itunes?

17689 Views 5 Replies Latest reply: Feb 24, 2013 2:07 PM by DianeX RSS
smilingpj Calculating status...
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Feb 23, 2013 7:30 PM

Trying to load music on my new Ipod Shuffle but have two problems.

 

First, Help tells me to find my Ipod under "Devices" in Itunes - but there is no "Devices."

 

Second, everytime I plug my Ipod in I get a pop up that says I need to update to version 10.6.3 (or something like that). It doesn't tell me which device - so I updated my computer and still get the pop-up, and can't figure out how to (or why I would need to) update my brand new device.

 

Can anyone advise please.

 

Thank you

smiley

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