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HT4743: Apple TV (2nd and 3rd generation): Purchasing and viewing TV shows

Learn about Apple TV (2nd and 3rd generation): Purchasing and viewing TV shows

HT4743 Apple TV Returning to Homepage

167 Views 1 Reply Latest reply: Feb 24, 2013 3:23 PM by Winston Churchill RSS
JackBack Calculating status...
Currently Being Moderated
Feb 24, 2013 2:09 PM

Every time I click to either 'Movies' or 'TV Shows' on the Home Page - Apple TV thinks for a minute and returns to the home page.  Netflix and other applications work fine through Apple TV - but not the Movies or TV shows - suggestions?

  • Winston Churchill Level 10 Level 10 (81,670 points)
    Currently Being Moderated
    Feb 24, 2013 3:23 PM (in response to JackBack)

    Welcome to the Apple Community.


        1.    First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.

        2.    If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings).You should also try restarting your router.

        3.    If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

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