ComputerUser23483

Q: I am having trouble with a redirect virus; how to fix?

I think I have a virus or spyware on my computer. It redirects me to a third-party site (something like LinkBucks) when I try to visit Facebook, Google or YouTube. This happens in both Safari and in Mozilla Firefox. I have tried scanning with ClamX, MacScan, but they are not finding any viruses. I also downloaded a kit that scans the computer for DNS redirect changer viruses, but it can't find any. What should I do now?

MacBook Pro, Mac OS X (10.6.8)

Posted on Mar 12, 2012 3:08 PM

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Q: I am having trouble with a redirect virus; how to fix?

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  • by wheel1975,

    wheel1975 wheel1975 Jan 23, 2013 6:47 AM in response to ComputerUser23483
    Level 1 (0 points)
    Jan 23, 2013 6:47 AM in response to ComputerUser23483

    Well, my iphone redirects through quite a chain of sites ending at BaDoink.

    I have RESET as NEW iPhone, Advanced has ZERO bytes of website data.

    My discovery of the problem was visiting disclosureproject.org and clicking on the movie trailer link.

     

    http://sirius.neverendinglight.com/

     

    I get where I am supposed to go on my computers, but on my iPhone I get redirected.

     

    This occurs either through WiFi or E or 3G web data connections.

    I reset DNS to 8.8.8.8 on WiFi but it had no effect.

     

    I will likely cease using my iPhone as a result.

    January 23, 2013

  • by thomas_r.,

    thomas_r. thomas_r. Jan 23, 2013 10:09 AM in response to wheel1975
    Level 7 (30,934 points)
    Mac OS X
    Jan 23, 2013 10:09 AM in response to wheel1975

    This is not caused by malware of any kind. Unless you have jailbroken your phone, there is no malware that affects iOS devices.

     

    As to what it could be, I see exactly the same behavior from the URL you provided. What this tells me is that the site has been hacked, but only the mobile version of the site is affected. (A site can deliver different pages depending on the device, and many sites will deliver a different page to mobile devices than to full-fledged computers.)

     

    Thus, there's no need to stop using your iPhone. However, you probably should contact the owner of that site to notify them of the issue.

  • by wheel1975,

    wheel1975 wheel1975 Jan 31, 2013 6:48 PM in response to thomas_r.
    Level 1 (0 points)
    Jan 31, 2013 6:48 PM in response to thomas_r.

    Yes. It replicates on other iPhones, something I could not test by myself.

    I have contacted the referring site and the site itsself.

    I understand it might be in their htaccess file.

    Thanks.

    I got the strangest message that I was not allowed to access this resource when I followed the link, but got here via "My Stuff".

  • by r2arthur,

    r2arthur r2arthur Feb 24, 2013 4:48 PM in response to ComputerUser23483
    Level 1 (0 points)
    Feb 24, 2013 4:48 PM in response to ComputerUser23483

    I have the same problem here with the Chrome browser. Sometimes it opens a new tab with a clickbucks url. I can't solve that. The return of the script you provided was:

     

    defaults read ~/.MacOSX/environment -- 2013-02-24 21:37:49.323 defaults[56553:f07]

    Domain /Users/arthursilva/.MacOSX/environment does not exist

     

    ls -al /Applications/Safari.app/Contents/Resources/*COAA* -- ls: /Applications/Safari.app/Contents/Resources/*COAA*: No such file or directory

     

    java version "1.6.0_41"

    Java(TM) SE Runtime Environment (build 1.6.0_41-b02-445-11M4107)

    Java HotSpot(TM) 64-Bit Server VM (build 20.14-b01-445, mixed mode)

  • by r2arthur,

    r2arthur r2arthur Feb 24, 2013 5:14 PM in response to r2arthur
    Level 1 (0 points)
    Feb 24, 2013 5:14 PM in response to r2arthur

    And the following command:

     

    ls -a /Applications/Safari.app/Contents/Resources/ | grep "^\."

     

    Returns nothing . Empty (just . and ..)

     

    I just noticed that the URL is also opening at Safari. So both chrome and safari are infected? I haven't been using Safari for a while, opened it today because I noticed that chrome was infected.

     

    and I just checked my DNS and it is ok.

  • by MadMacs0,

    MadMacs0 MadMacs0 Feb 24, 2013 5:53 PM in response to r2arthur
    Level 5 (4,801 points)
    Feb 24, 2013 5:53 PM in response to r2arthur

    r2arthur wrote:

     

    I have the same problem here with the Chrome browser. Sometimes it opens a new tab with a clickbucks url. I can't solve that. The return of the script you provided was:

     

    defaults read ~/.MacOSX/environment -- 2013-02-24 21:37:49.323 defaults[56553:f07]

    Domain /Users/arthursilva/.MacOSX/environment does not exist

     

    ls -al /Applications/Safari.app/Contents/Resources/*COAA* -- ls: /Applications/Safari.app/Contents/Resources/*COAA*: No such file or directory

    Those are very old and had to do with the Flashback Backdoor/Trojan that was in existance almost a year ago and has been declared extinct for several months now by most all of the Anti-Virus experts. If your software is fully up-to-date, and it sounds like it is, then Apple has fully protected you against that malware and would have removed anything that you already had on your hard drive a long time ago.  Your problem is almost certainly not malware and clearly not Flashback.

  • by MadMacs0,

    MadMacs0 MadMacs0 Feb 24, 2013 5:58 PM in response to r2arthur
    Level 5 (4,801 points)
    Feb 24, 2013 5:58 PM in response to r2arthur

    r2arthur wrote:

     

    I just noticed that the URL is also opening at Safari. So both chrome and safari are infected?

    I doubt it. Here's some more current information on how to avoid such things Eliminating browser redirects and advertisements.

  • by ed.b36,

    ed.b36 ed.b36 Mar 23, 2013 4:34 PM in response to MadMacs0
    Level 1 (0 points)
    Mar 23, 2013 4:34 PM in response to MadMacs0

    https://discussions.apple.com/thread/4912510

     

    any help/advice would be great please tried a couple of things from this discussion.

     

    Thanks

  • by sig,

    sig sig Mar 23, 2013 5:03 PM in response to crabpaws
    Level 8 (35,798 points)
    Mac OS X
    Mar 23, 2013 5:03 PM in response to crabpaws
  • by ed.b36,

    ed.b36 ed.b36 Mar 23, 2013 5:13 PM in response to sig
    Level 1 (0 points)
    Mar 23, 2013 5:13 PM in response to sig

    Have done, although i've been unable to check if the problem is just on my internet or if its effecting other computers. 

     

    https://discussions.apple.com/thread/4912510

     

    Details of what ive tried.

     

    Cheers

  • by ed.b36,

    ed.b36 ed.b36 Mar 23, 2013 5:44 PM in response to ed.b36
    Level 1 (0 points)
    Mar 23, 2013 5:44 PM in response to ed.b36

    Sorry I've read it a bit more thoroughly and tried all the links. I changed my DNS servers to 8.8.8.8 and 8.8.4.4, I've also put

    more /etc/hosts

    into terminal and got the result that is displayed on http://www.reedcorner.net/eliminating-browser-redirects-and-advertisements/.

    Where the DNS servers the right thing to do for Safari? are these just for chrome?

     

    Thanks

  • by MadMacs0,

    MadMacs0 MadMacs0 Mar 23, 2013 5:56 PM in response to ed.b36
    Level 5 (4,801 points)
    Mar 23, 2013 5:56 PM in response to ed.b36

    Please stop all this and run Software Updates as I said in your original posting. Until you install all the Security and Java updates you are wasting all of our time!

  • by sig,

    sig sig Mar 23, 2013 10:10 PM in response to ed.b36
    Level 8 (35,798 points)
    Mac OS X
    Mar 23, 2013 10:10 PM in response to ed.b36

    "Where the DNS servers the right thing to do for Safari? are these just for chrome?"

     

    They are for all.

  • by YSLeung,

    YSLeung YSLeung Apr 13, 2013 9:25 AM in response to ComputerUser23483
    Level 1 (0 points)
    Apr 13, 2013 9:25 AM in response to ComputerUser23483

    I got rid of my Firefox redirect problem by removing eveything related to Firefox.app and re-download and reinstalled the software again. Make sure you also remove the ~/Library/Applicaiton Support/Firefox. I think there's where the virus hiding because when I did the first clean reinstall, the problem was still there. It was until I removed the "Application Support" stuffs, the problem then went away and firefox looked like a new born baby with none of my customizations. It's a shame that I have to redo all the add-ons and things, but at least I can still use Firefox as my broswer.

  • by thomas_r.,

    thomas_r. thomas_r. Apr 13, 2013 9:58 AM in response to YSLeung
    Level 7 (30,934 points)
    Mac OS X
    Apr 13, 2013 9:58 AM in response to YSLeung

    Be careful what add-ons you put back, because one of the add-ons you added was causing the problem. That's why the problem went away when you deleted the Firefox folder in Application Support.

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