HT203180: If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV

Learn about If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV
Kog212

Q: Rental video disappeared

Rented a video on my Mac Book Pro. When I tried to transfer it to my I-pad minii - it disappeared.

I was still charged the fee on my I-tunes account.  Any way to retrieve the rental or dispute the charge?

MacBook Pro, iOS 6.1.2

Posted on Feb 24, 2013 5:40 PM

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Q: Rental video disappeared

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  • by Tgara,

    Tgara Tgara Feb 24, 2013 6:22 PM in response to Kog212
    Level 4 (3,545 points)
    Feb 24, 2013 6:22 PM in response to Kog212

    Before you do that, do you realize that rented movies disappear 24 hours after you start to view them?  Perhaps you started the movie then stopped?  If so, the movie goes away after 24 hours irregardless of what device you are using.