Currently Being ModeratedJan 21, 2013 1:32 PM (in response to TraciPick)
Seriously...not one single person out there besides me has had this problem?
Currently Being ModeratedJan 21, 2013 1:35 PM (in response to TraciPick)
Does the system in your car support the PBAP bluetooth profile? If it does, contact transfer should be automatic. You can not manually transfer them.
If it was working and has stopped, delete the pairing from both the car and the phone, reboot both of them, then re-pair them.
Currently Being ModeratedJan 30, 2013 8:12 PM (in response to TraciPick)
I Have the same problem. My iPhone 5 worked fine with my 2010 BMW. Just got a 2013 BMW 328 I, when they paired my phone it picked up my phone directory from a-d, and sometimes I can get some of my other contacts. My iPhone 4 works fine. Went to two BMW dealers both say an apple problem. Apple says no problem. I am using my recent calls as an alternative way to make calls... So I call my favorite people from the car then it is stored as recent calls. Someone else suggested using Suri to make the calls. Otherwise I love my car and still love my iphone5
Currently Being ModeratedJan 31, 2013 1:02 PM (in response to TraciPick)
My contacts would sync until the 6.1 update (ie until last night). Now it says there are none.
Currently Being ModeratedFeb 18, 2013 7:50 AM (in response to jenjenjenjen)
I am also suddenly having the same problem since 6.1 upgrade. I've tried to reset the phone but no help. I've also deleted the pairing and tried to recreate with no luck.
Currently Being ModeratedFeb 18, 2013 8:04 AM (in response to TraciPick)
I took my car into BMW. They "cant find anything wrong and it's an apple problem". Anyone know how to fix this?
Currently Being ModeratedFeb 24, 2013 9:17 PM (in response to jenjenjenjen)
Same issue in my X5. My contact list only uploads to "e" in the alphabet.
My BMW dealer said remove any emoji's from my contacts.
I looked and couldn't find any.
Does anyone have an answer yet??
Currently Being ModeratedMay 19, 2013 3:51 PM (in response to TraciPick)
I am a BMW Delivery Specialist in California. I have had a few clients with similar problems. The one solution I have found is that if you are using any 3rd party application that allows you to insert graphic icons into your contact names, such as emoji, it will cause the phone book download to crash. I don’t know if this will fix all of the problems, but so far it has fixed all of mine. Remember, this can be any application that allows you to insert graphic icons into your contact list names. I don’t know if this is an Apple or BMW issue yet.
Currently Being ModeratedMay 21, 2013 12:01 AM (in response to WheelerG)
Thanks for the info - unfortunately it doesn't look like that's the challenge I have as I don't believe (of course I may be wrong) that I have any third party apps inserting any graphics.
That said if you've found a useful way to identify any from your customers that would be much appreciated?
My gut feeling is this is a BMW issue - my iPhone syncs fine with my wfie's car so it appears limited to my BMW only.
Currently Being ModeratedMay 21, 2013 8:07 AM (in response to TraciPick)
Hmmm, I haven't run accross that problem yet. What BMW do you have?
The only time I've seen the contact list display completely blank was when there was something odd about the contact list.
I do know that BMWs can be picky. More so than I would like.
Please, let me know which iPhone you have, carrier, and Make/Year of your BMW.
Currently Being ModeratedMay 21, 2013 9:22 AM (in response to WheelerG)
I've got a BMW 318 2009 (September) and iPhone 5 on Vodafone UK.
I actually suspect now that the issue is to do with the number of contacts I have, mostly generated from the Microsoft Exchange Suggested Contacts list which I've noticed results in me having over 1200 contacts in total.
I'm doing a test later in the car as I've now disabled the extra suggested contacts so they're not syncing onto my phone. Hopefully my guess is correct - I've now only got 850 contacts so I think there's more chance it will cope and sync them all to the BMW.
I'll let you know how I get on though!
Currently Being ModeratedMay 21, 2013 4:23 PM (in response to TraciPick)
I found one way to make it work. Under Settings > Bluetooth > BMW >
Under Groups, ONLY select favorites. (Deselet Recents and All contacts)
Then make everyone a favorite. Has limitations, but can at least see contacts.
Currently Being ModeratedMay 22, 2013 7:56 AM (in response to jenjenjenjen)
Thanks all for your guidance, I've managed to resolve it at least for me.
My theory does appear to be right, in my case the issue was the number of contacts in my address book. Now that i've reduced it to under 900 it works.
For anybody on Outlook 2010 you may want to look out for the "suggested contacts" option. This can inadvertantly create hundreds of contacts that get synced with your phone (and therefore your car), but they are not in the usual Outlook contact list so you may not notice them.
Currently Being ModeratedMay 22, 2013 12:35 PM (in response to Adexis)
Yep - I originally posted this a while ago and finally figured out it was an Outlook/data issue...I thought no one else had this problem but I see now that a lot of us do. My in box was suddenly blowing up. Anyway...for me it was choosing NOT to sync my outlook contacts when I sync my iphone to the computer (note, I have under 100 contacts on my phone)... I also deleted my gmail account app off of my phone figuring it was a data problem. I can still check it if I can't wait to get home from my safari on the phone. I also am good about deleting and emptying my trash bin on my iphone Outlook email. It's worked fine now for a while.