Q: How do I get a refund for an in-app purchase?
My two year old made an in-app purchase of $50.00. I didn't find out until last night that I checked my email and saw the receipt there. How can I get a refund?
Posted on Feb 25, 2013 11:22 AM
by King_Penguin,Solvedanswer
iTunes
You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your device via Settings > General > In-App Purchases 'off', and depending upon what version of iOS that you have on it you may also have a Require Password settin on the Restrictions screen which you can set to 'Immediately'
Posted on Feb 25, 2013 11:37 AM