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HT1808: If you can't update or restore your iOS device

Learn about If you can't update or restore your iOS device

HT1808 ITunes wont work!

170 Views 1 Reply Latest reply: Feb 25, 2013 4:38 PM by bhazel RSS
Fathom Plumbing Calculating status...
Currently Being Moderated
Feb 25, 2013 4:23 PM

I tried my passcode to get into my iphone to many times and now it tells me that I have to connect to ITunes to unlock it. But when i connected to ITunes it told me that I had to unlock my phone to do anything with the phone on itunes. so i cannot unlock the phone at all. i have turned it off and on multiple times, i have changed computers, restarted the computers, switched out the cords from the iphone to the computer and yet it still wont unlock!!! Screen Shot 2013-02-25 at 5.20.24 PM.pngwebcam-toy-photo163.jpg

iPhone 4
  • bhazel Level 4 Level 4 (3,495 points)
    Currently Being Moderated
    Feb 25, 2013 4:38 PM (in response to Fathom Plumbing)

    you need to plug in your phone to itunes and then phone down the power button and home button at the same time tell you get the apple logo. when you get the apple logo let go of the power button and keep holding the phone button in tell you get a message on the computer about restoring the phone


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