1 2 Previous Next 25 Replies Latest reply: Jul 25, 2013 11:14 AM by Last Chance Rand
chrisCTMini Level 1 Level 1 (0 points)

I am experiencing ongoing Kernel Panics on a new Mac Mini (purchased in July 2012). Running Mountain Lion, 8 gig RAM (Apple Branded). What I've tried to fix it:

 

Took to Apple Store, hardware test: Passed

Reinstall of Mountain Lion

Uninstalled various 3rd party software including: LogMeIn, PS3 Media Server, Fuse, NTFS+ (don't recall exact name), DVD Fab.

Disconnected all external devices including External Hard Drives, DVD Drives, cameras etc.

 

They keep coming, pretty much daily (often 2 or 3 a day).

 

Here is my latest log:

 

Fri Dec 28 22:48:00 2012

panic(cpu 2 caller 0xffffff800fc88aec): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2050.18.24/osfmk/vm/vm_resident.c:2269

Backtrace (CPU 2), Frame : Return Address

0xffffff8100a4b590 : 0xffffff800fc1d626

0xffffff8100a4b600 : 0xffffff800fc88aec

0xffffff8100a4b630 : 0xffffff800fc76be6

0xffffff8100a4b690 : 0xffffff800fc7be47

0xffffff8100a4b6c0 : 0xffffff800fc75d34

0xffffff8100a4b6f0 : 0xffffff800fc751c0

0xffffff8100a4b730 : 0xffffff800fc91d21

0xffffff8100a4b750 : 0xffffff800fc151ad

0xffffff8100a4b780 : 0xffffff800fc20ced

0xffffff8100a4b7a0 : 0xffffff800fc20b0c

0xffffff8100a4b7d0 : 0xffffff800fc10448

0xffffff8100a4b820 : 0xffffff800fc20df2

0xffffff8100a4b850 : 0xffffff800fc4f021

0xffffff8100a4b890 : 0xffffff8010051284

0xffffff8100a4b8b0 : 0xffffff801004b2bd

0xffffff8100a4b910 : 0xffffff7f91455150

0xffffff8100a4b940 : 0xffffff7f91454eec

0xffffff8100a4b990 : 0xffffff7f914539fa

0xffffff8100a4b9b0 : 0xffffff7f914461d8

0xffffff8100a4b9e0 : 0xffffff7f91478c4c

0xffffff8100a4ba10 : 0xffffff7f914451b1

0xffffff8100a4bb40 : 0xffffff7f914438b4

0xffffff8100a4bba0 : 0xffffff8010065bc9

0xffffff8100a4bbc0 : 0xffffff8010067170

0xffffff8100a4bc20 : 0xffffff8010064b8f

0xffffff8100a4bd70 : 0xffffff800fc981e1

0xffffff8100a4be80 : 0xffffff800fc20aed

0xffffff8100a4beb0 : 0xffffff800fc10448

0xffffff8100a4bf00 : 0xffffff800fc1961b

0xffffff8100a4bf70 : 0xffffff800fca5b16

0xffffff8100a4bfb0 : 0xffffff800fcced53

      Kernel Extensions in backtrace:

         com.apple.driver.AppleIntelHD3000Graphics(8.0)[EAD976F9-7469-3F17-AB8E-6A039213 8DCB]@0xffffff7f91439000->0xffffff7f9149afff

            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f902d0000

            dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f90830000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f907ed000

 

 

BSD process name corresponding to current thread: WebProcess

 

 

Mac OS version:

12C60

 

 

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide:     0x000000000fa00000

Kernel text base: 0xffffff800fc00000

System model name: Macmini5,1 (Mac-8ED6AF5B48C039E1)

 

 

System uptime in nanoseconds: 28545333146015

last loaded kext at 28078113488995: com.apple.iokit.SCSITaskUserClient          3.5.1 (addr 0xffffff7f9188d000, size 36864)

last unloaded kext at 28149245229460: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f9188a000, size 12288)

loaded kexts:

com.apple.iokit.SCSITaskUserClient          3.5.1

com.apple.filesystems.exfat          1.3

com.apple.filesystems.smbfs          1.8

com.apple.filesystems.udf          2.3

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AudioAUUC          1.60

com.apple.filesystems.autofs          3.0

com.apple.driver.ApplePlatformEnabler          2.0.5d4

com.apple.driver.AGPM          100.12.69

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.AppleMikeyDriver          2.3.1f2

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33

com.apple.driver.AppleUpstreamUserClient          3.5.10

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.driver.AppleHDA          2.3.1f2

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.driver.AppleLPC          1.6.0

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.iokit.IOBluetoothSerialManager          4.0.9f33

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.ApplePolicyControl          3.2.11

com.apple.driver.AppleIntelHD3000Graphics          8.0.0

com.apple.driver.AppleIntelSNBGraphicsFB          8.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.driver.AppleIRController          320.15

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.2.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          34

com.apple.driver.AppleUSBHub          5.2.5

com.apple.driver.AppleFWOHCI          4.9.6

com.apple.driver.AirPort.Brcm4331          602.15.22

com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3

com.apple.driver.AppleAHCIPort          2.4.1

com.apple.driver.AppleSDXC          1.2.2

com.apple.driver.AppleUSBEHCI          5.4.0

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleACPIButtons          1.6

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.6

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

com.apple.nke.applicationfirewall          4.0.39

com.apple.security.quarantine          2

com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1

com.apple.kext.triggers          1.0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33

com.apple.driver.DspFuncLib          2.3.1f2

com.apple.iokit.IOAudioFamily          1.8.9fc10

com.apple.kext.OSvKernDSPLib          1.6

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.AppleHDAController          2.3.1f2

com.apple.iokit.IOHDAFamily          2.3.1f2

com.apple.iokit.IOSurface          86.0.3

com.apple.iokit.IOSerialFamily          10.0.6

com.apple.iokit.IOBluetoothFamily          4.0.9f33

com.apple.driver.AppleGraphicsControl          3.2.11

com.apple.iokit.IONDRVSupport          2.3.5

com.apple.iokit.IOGraphicsFamily          2.3.5

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.AppleSMC          3.1.4d2

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.driver.IOPlatformPluginFamily          5.2.0d16

com.apple.driver.AppleUSBHIDMouse          175.8

com.apple.driver.AppleHIDMouse          175.8

com.apple.driver.AppleUSBHIDKeyboard          165.5

com.apple.driver.AppleHIDKeyboard          165.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOUSBMassStorageClass          3.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

com.apple.driver.AppleThunderboltDPOutAdapter          1.8.5

com.apple.driver.AppleThunderboltDPInAdapter          1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5

com.apple.driver.AppleUSBMergeNub          5.2.5

com.apple.iokit.IOUSBHIDDriver          5.2.5

com.apple.driver.AppleUSBComposite          5.2.5

com.apple.driver.AppleThunderboltNHI          1.6.0

com.apple.iokit.IOThunderboltFamily          2.1.1

com.apple.iokit.IOUSBUserClient          5.2.5

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IO80211Family          500.15

com.apple.iokit.IOEthernetAVBController          1.0.2b1

com.apple.iokit.IONetworkingFamily          3.0

com.apple.iokit.IOAHCIFamily          2.2.1

com.apple.iokit.IOUSBFamily          5.4.0

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOHIDFamily          1.8.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          220

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          344

com.apple.iokit.IOStorageFamily          1.8

com.apple.driver.AppleKeyStore          28.21

com.apple.driver.AppleACPIPlatform          1.6

com.apple.iokit.IOPCIFamily          2.7.2

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0


Mac mini, OS X Mountain Lion (10.8.2)
  • 1. Re: Kernel Panics-Brand New Mac Mini
    BDAqua Level 10 Level 10 (116,475 points)

    Seems it's something plugged in at home that wasn't at the Apple store.

     

    Monitor, Cable, USB devices like MOUSe or KB?

     

    Seen a bad Apple cable to Monitor doing similar lately.

  • 2. Re: Kernel Panics-Brand New Mac Mini
    chrisCTMini Level 1 Level 1 (0 points)

    Thanks. I THINK I've narrowed it down to either the monitor, HDMI to DVI adapater or DVI cable. I connected a different monitor using the mini display to DVI and so far, no KP's since 12/28 (I was getting several a day prior). Not ready to declare victory yet, but if you don't hear back from me, assume its fixed! (Posting this in case anyone else has a similar issue).

     

    PS: The monitor in question is a DELL 17".

  • 3. Re: Kernel Panics-Brand New Mac Mini
    BDAqua Level 10 Level 10 (116,475 points)

    Good work,

     

    I've actually seen reports of bad cables from apple even on the Minis.

  • 4. Re: Kernel Panics-Brand New Mac Mini
    Nathan Florea Level 1 Level 1 (5 points)

    I was having a similar problem on my Late 2012 mini and was able to fix it.  Let's see if the fix will work for you.  First, open a terminal, run "pmset -g", and post the output from that.

  • 5. Re: Kernel Panics-Brand New Mac Mini
    chrisCTMini Level 1 Level 1 (0 points)

    removing the Dell monitor seems to have solved it.

  • 6. Re: Kernel Panics-Brand New Mac Mini
    Steve Dutton Level 2 Level 2 (360 points)

    Hi Nathan,

     

    I have a late 2012 mini and I get kernal panics / restarts once a day.  Here's the output from your suggestion:

     

    Active Profiles:

    UPS Power                    -1

    AC Power                    -1*

    Currently in use:

    standby              0

    powerbutton          1

    womp                 1

    autorestart          1

    hibernatefile        /var/vm/sleepimage

    networkoversleep     0

    disksleep            0

    sleep                0 (sleep prevented by 66, 66, 66, 66, 285)

    autopoweroffdelay    14400

    hibernatemode        0

    autopoweroff         1

    ttyskeepawake        1

    displaysleep         0

    standbydelay         4200

  • 7. Re: Kernel Panics-Brand New Mac Mini
    Steve Dutton Level 2 Level 2 (360 points)

    I continue to get kernal panics / restarts every day.  I've disconnected the monitor, peripherals . . . the only software running is FileMaker server.  Very frustrating.

  • 8. Re: Kernel Panics-Brand New Mac Mini
    chrisCTMini Level 1 Level 1 (0 points)

    Well, they're back and I can't tell you why. Here's the output you asked for:

     

    hibernatemode        0

    womp                 1

    networkoversleep     0

    sleep                0

    powerbutton          0

    ttyskeepawake        1

    hibernatefile        /var/vm/sleepimage

    autorestart          0

    disksleep            0

    displaysleep         0

  • 9. Re: Kernel Panics-Brand New Mac Mini
    Steve Dutton Level 2 Level 2 (360 points)

    I think the crashes are related to Java

  • 10. Re: Kernel Panics-Brand New Mac Mini
    chrisCTMini Level 1 Level 1 (0 points)

    Steve, could you be more specific? What makes you say that? And how do I fix it?

  • 11. Re: Kernel Panics-Brand New Mac Mini
    Steve Dutton Level 2 Level 2 (360 points)

    I don't know for sure (I continue to have the same problem with daily system crashes).  It's just that I notice Java mentioned several times in the crash reports / there have been several Java updates since I first bought the MacMini, after which installed, giving me a couple of days before the kernal panics start up again / also, when I delete the Java caches, I get a couple of days before the kernal panics return.

     

    No fix . . . just waiting to see if 10.8.3 or a new Java update solves the problem.

  • 12. Re: Kernel Panics-Brand New Mac Mini
    chrisCTMini Level 1 Level 1 (0 points)

    I've updated to the latest version of Java, but didn't seem to help. They are so difficult to predict and understand where they are coming from...

  • 13. Re: Kernel Panics-Brand New Mac Mini
    David Patschke Level 1 Level 1 (25 points)

    Big ole' me too here. Tried on 3 different Mac minis. First 2 were originally Mac mini servers that were reformatted and Base OSX 10.8.2 installed, no server. Lots of automatic reboots. Only app added was FM Server. These were installed from scratch, no user migration, no other apps installed. Last Mac mini was a straight non-server, brand new off the shelf, only FMServer installed (and FM Pro - not running). Getting reboots from kernel panic several times a day. All these Mac minis had SSD drives. I have Time Machine running, but its set to ignore the FM Server folder. FMS is set to back-up the DBs to a FW800 connected drive. Apple Display connected via Thunderbolt -not sure any of this matters. (Also repaired permissions, ran fsck, Safe Boot, etc...).

     

    Don't know much about tracing the reason for a kernel panic but saw this near the top:

     

    BSD process name corresponding to current thread: java

     

    It's been happening for months, been banging my head aginast the wall thinking it was something I've done...

  • 14. Re: Kernel Panics-Brand New Mac Mini
    VikingOSX Level 5 Level 5 (5,485 points)

    Chris,

     

    There isn't one electron of Java installed on my 2011 Mac mini and it has never had a KP or instability. Using a mini-Display Port DVI cable to 27 inch Asus monitor.

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