11 Replies Latest reply: Feb 28, 2013 1:16 PM by Winston Churchill
echosierrapj Level 1 Level 1 (0 points)

I use a macbook pro lap top, an iphone 3GS and an ipad 2. I am new to icloud.  I set it up on my 3 instruments.

Here is the problem:

As I only want to sync my address books and icals, so these are the boxes I checked when setting up icloud..

However my address book on the mac book shows 971 contacts and 20 out of 21 categories containing no contacts (they are all available through the all contacts category)

My address book on the ipad has  378 contacts and 6 categories and

my address book on the iphone shows 1352 contatcs and 20 categories.

 

I definitely get the impression that my icloud doesn't work or I'm doing something really wrong.

Please help

Echo


macbook pro, Mac OS X (10.6.1)
  • 1. Re: Why don't my computers sync everything on icloud
    Winston Churchill Level 10 Level 10 (81,980 points)
    1. First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    2. Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
    3. If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

     

    This user tip might help you understand how accounts work with Contacts (Address Book).

  • 2. Re: Why don't my computers sync everything on icloud
    Winston Churchill Level 10 Level 10 (81,980 points)

    On second look, your profile states you are using OS X 10.6.1, can I assume this is incorrect, iCloud is only available with 10.7.2 or later.

  • 3. Re: Why don't my computers sync everything on icloud
    echosierrapj Level 1 Level 1 (0 points)

    Thank you Winston,

     

    My OSX is actually 10.7.5 I just changed it on my profile.

    I checked al my settings and they were all set appropriately.  Actually this is where part of my problem seems to lie.

     

    In experimenting, I unchecked my contatcs on my iPhone's iCloud settings and saved the contacts on my iPhone, when prompted. I was then able, with iCloud, to sync all my contacts from my iPhone to my Mac Book Pro's address book, including all the categories.

     

    Now that my address book is revamped on the Mac, I will do the same between my Mac and my iPad2.  I should then get all my contacts on my iPad also.

     

    Where I hesitate is this: in order to have a continuous sync when the 3 machines are connected on the same circuit by wi-fi, I presume that I have to go back to my 3 machines and recheck the contact box on all 3? Correct?

  • 4. Re: Why don't my computers sync everything on icloud
    Winston Churchill Level 10 Level 10 (81,980 points)

    All you need to do is have the correct set of contacts on iCloud on one device, then just turn iCloud on on the other devices.

  • 5. Re: Why don't my computers sync everything on icloud
    echosierrapj Level 1 Level 1 (0 points)

    Thank you for your quick reply.

     

    So if I understand correctly, once I set my icloud settings on my mac book for instance I can then add contacts on my iPhone and/or my wife's iPad and they will automatically sync with one another?

     

    And I don't have anything else to do to always have my contacts updated on the 3 devices?

     

    Thanks again for your comments and please correct me or set me straight if it is not so.

     

    Regards,

    Echo Sierra

  • 6. Re: Why don't my computers sync everything on icloud
    Winston Churchill Level 10 Level 10 (81,980 points)

    echosierrapj wrote:

     

    Thank you for your quick reply.

     

    So if I understand correctly, once I set my icloud settings on my mac book for instance I can then add contacts on my iPhone and/or my wife's iPad and they will automatically sync with one another?

    Yes that's correct.

  • 7. Re: Why don't my computers sync everything on icloud
    Theory Hair Studio Level 1 Level 1 (0 points)

    Hi,

     

    I'm sorry to interrupt but I am also having trouble with my iCloud. This is my 2nd time syncin'g it with all of my devices. The first time I did was a couple of years ago and I was turned off to it by the same reason. It duplicated and sometimes tripled my calendars. How can I get it to be back to normal on all devices? I have an iMac, iPhone, Ipad 2 and MacBook Air.

     

    Thanks ahead.

  • 8. Re: Why don't my computers sync everything on icloud
    echosierrapj Level 1 Level 1 (0 points)

    Well maybe I didn't do it right Steve, it didn't work. 

    I would really appreciate it if you could indicate the errors in what I have done, if you have time.

     

    Keeping in mind that I only want to sync contacts and calendars on my three devices.

    Here is what I did:

    I migrated my iPhone contacts and calendars to my Mac book pro by keeping my contacts and calendars on on iPhone and turned on iCloud on Mac and turned all the checks off on Mac Book. 

    That worked and my Address Book on Mac Book got repopulated.

    I then cleaned up my address book on my Mac Book.

    I turned on icloud on my iPhone and unchecked everything and I did a sync.

    Nothing got synched on my iPhone.

    I repeated the same on iPad2 and it didn't work either.

    I feel pretty dumb.

  • 9. Re: Why don't my computers sync everything on icloud
    Winston Churchill Level 10 Level 10 (81,980 points)

    I don't fully follow that, however you seem to have all your contacts on your MBP and since the computer is the easiest device to organise things from, perhaps we might start there. Are you able to tell me whether all these contacts are in the iCloud account.

     

    This user tip might help you understand how accounts work with Contacts (Address Book).

  • 10. Re: Why don't my computers sync everything on icloud
    echosierrapj Level 1 Level 1 (0 points)

    Thanks for your time,

    Like I said, I cleaned up my address book and saved a back up on my desktop on MBP.  This is clean.  I opened up iCloud on my MBP and it polluted my clean address book with all the junk I had taken away, so I was back with 15hundred odd addresses compared to 918 on my clean AB.  I shut down iCloud and deleted all entries in my AB and restored my desktop copy back to a clean AB with 918 entries.

    I then went on my iPhone and turned off iCloud as well as my iPhone AB which was not clean and I selected not to save my AB on iPhone so it deleted all my entries also.

    Now iCloud is off on my iPhone and on my MBP.

    I then synched my clean AB from my MBP to my iPhone AB and it worked.  I now had 918 entries on both devices' ABs.  They were actually synched.

     

    Now I think I will stop that there and always sync between my MBP to iPhone and vice versa with iTunes.  I sincerely think iCloud is garbage.

     

    I have not updated my wife's iPad yet but I will do the same thing I did with my iPhone.  Since the iPad is basically nothing but a supersized iPhone it should work the same.

     

    Correct me if I am wrong but over the years I noticed in the evolution of digital devices there is always more than one way to do things with the same equipment but IT guys get bored and invent new processes, supposedly for better (improved) results.  I think I'll skip and jump a few "improvements" until some "real significant changes" are demonstrated and not only cosmetic modifications.

     

    So I'll stick with iTunes synching of my devices which works just fine for me.

     

    Again Steve thanks for your help and the time.  You have really helped me better understand Apple.

     

    PS one last question: how do you purge iCloud?

  • 11. Re: Why don't my computers sync everything on icloud
    Winston Churchill Level 10 Level 10 (81,980 points)

    It really is a lot simpler than you are making it, however if you are happy syncing with iTunes, that's fine.

     

    So far as purging iCloud, you should simply be able to delete everything from contacts, calendars etc from one device and they will be deleted from the cloud and every other device using it. However, with not knowing exactly where you are up to, it would be best if you did that at iCloud.com