9 Replies Latest reply: Feb 26, 2013 12:44 PM by DonMigell
DonMigell Level 1 Level 1 (0 points)

Bought new imac, having been a pc man for last 13 years and am now finding what was formaerly basic workwith the PC being brain draining!

When I receive an email with an attachment, I save it and it finds its way to  'documents'. When I open it in documents it's fine. If I try to at attatch it to a new email, it's incomprehendable. Any ideas please?


iMac (21.5-inch, Late 2012), OS X Mountain Lion (10.8.2)
  • 1. Re: email attachments
    Paul_31 Level 6 Level 6 (12,780 points)

    I assume you are trying to add the attachment you have saved to a new email? What happens when you insert the attachment in the email? Please can you elaborate on what you mean by incomprehendable.

  • 2. Re: email attachments
    DonMigell Level 1 Level 1 (0 points)

    Yes, I'm trying to attatch a saved email attachment to a fresh email. And when I open it, the email is just a mass of boxes and icons unresembling words. Of course, when I open it in its saved mode i.e in documents, it's fine. Is this now clear?

  • 3. Re: email attachments
    DonMigell Level 1 Level 1 (0 points)

    Thought it might help if I add what I comes up when opening attachment.

    Does this offer a clue?

     

    %PDF-1.2

     

     

    3 0 obj << /Length 4 0 R /Filter /FlateDecode >> stream

    G€cîgs†ÈÃR

    \ gfi’í˙ àô≥ã i/€ Û?O \`j IÂ}÷Æ4©õ≤ü° äU£<ù1qÀØäLØk8i¬YΩeçQπ∫vQcMÈíùh:ä¨ûfl yé± +] ≤¢Çy Æi≈Íر;´(r8   ˜ •5äóm%äi ¸˜˛ñ∏ɧô^†‚sΩm:)s \™æ•õVfl!êßSLÈ∆ bŒÍQ∆æìô¯Ê•∏;‘∆          Ù.1øEyzèf(‚~Ñ◊ B•êì‰;˝€˛ª÷Á{ú∂„  C†˜,Ù∏∂»°8Cx6µ≠Ï' )VÚ´lØ\ı/l*∞F¿.∞4'

    p÷ DF •-° 4§˘E°Qj

    dvB  à«$& N

  • 4. Re: email attachments
    Paul_31 Level 6 Level 6 (12,780 points)

    Perfectly clear - but are you opening the attachment once you imported into Mail for sending - you don't need to?

     

    I don't know why you're getting all the gobbledegook but this is how it works for me. Add the attachment using the staple icon at the top of a new Mail window. The attachment should appear either as an inline graphic within the new email window or an icon (I think Mail's default is to show the attachment inline, control+click or right click and you can select 'view as an icon'). Send - and that's it - does yours work following the same path?

     

    Note: in Mail>Edit Menu>Attachments I have the default set to 'Always send Windows-friendly attachments'.

  • 5. Re: email attachments
    DonMigell Level 1 Level 1 (0 points)

    Okay, I'm not the sharpest imac user, but I will try to explain, perhaps in a slightly different way. When I received an email, it carried an attachment, which was a surveyors report of several pages. I then right clicked and saved it as an attchment which found its way to documents. Open it in documents and its fine. But, open a new email, using the attachment in the right hand corner, I then attach the document to the new email. And, thats it! Why isn't it showing the document as it was in 'documents?'

  • 6. Re: email attachments
    Eustace Mendis Level 7 Level 7 (24,950 points)

    The easy way around this is to compress the file (in your Dcouments folder) and attached the compressed file. It will be called •••••••.zip. Then attach the zip file to your outgoing email. "zipping" does not destroy the original, it will still be there in the documents folder.

     

    The receipient will be able to open the compressed file by double clicking it. To compress (zip) just select the file and go to the File menu. The Compress.... command is there

  • 7. Re: email attachments
    DonMigell Level 1 Level 1 (0 points)

    Do I need to compress all email attachments when I save them in order to re-attach to a new email?

    And forgive me for asking. How do I compress the document?

  • 8. Re: email attachments
    Paul_31 Level 6 Level 6 (12,780 points)

    Good suggestion from Eustace (didn't think of that). To compress the file right click or control click on it and select 'Compress...' from the menu that appears.

     

    I'm wondering if what you're experiencing is with just the one file you are trying to send or all attachments. Have you experimented with others. It'll be a pain if you always had to compress attachments.

  • 9. Re: email attachments
    DonMigell Level 1 Level 1 (0 points)

    Thank you all for your help. And Eustace, your suggestion to compress the file, did the trick! Well done.

     

    And 'Paul 31', it seems that it only happens when I save an attachment to an email and need to forward it on to someone else. Fingers crossed, I hope all is now well.