1 2 3 Previous Next 95 Replies Latest reply: Jul 6, 2014 6:25 PM by remeffe
E_Louise Level 1 Level 1 (0 points)

Came home from work and went to turn on my late-2011 MacBook Pro. It won't start up. Nothing happens (no tone, no motor noise, nothing). When plugged in (MagSafe power charger that came with the unit) the charger unit blinks orange. Tried the charger on my other computer - works just fine. Tried 2 other MagSafe power chargers (from other Macs I own/have owned) and all act the same way with this computer, but work just fine with another Mac.

 

Anyone have any idea what's going on? I have owned Macs since 1988 (over the years I've owned a Macintosh II, Macintosh Performa, Power Mac, Power Book, and another MacBook Pro before this one). I've never had a problem like this one before...HELP!

 

[A side note: There have been NO spills, no tumbles, no falls, nothing to prompt any sort of issues....This was a completely RANDOM "dead" laptop!]


MacBook Pro (13-inch Late 2011)
  • 1. Re: Won't start up; charger blinking orange
    Joshua Kapellen Level 1 Level 1 (25 points)

    There might be a problem with your battery in the computer. What do the battery level lights show on the side of the computer?

     

    It would also be wise to visually inspect the magsafe receptacle on your computer and see that it's not damaged or plugged up with some foreign object or debris. This could be preventing one of the pogo-pins from making proper contact to enable charging.

     

    =Josh

  • 2. Re: Won't start up; charger blinking orange
    E_Louise Level 1 Level 1 (0 points)

    Thanks for your response. The battery indicator lights are completely dead (not even the first light flashing). I've inspected and used compressed air to clean both the MagSafe charger as well as the receptable on my computer. Neither is damaged or dirty.

     

    What would cause a complete, utter, SUDDEN/unexpected battery "death" in a relatively new (<1 year old) well-taken-care-of MacBook Pro?

  • 3. Re: Won't start up; charger blinking orange
    Joshua Kapellen Level 1 Level 1 (25 points)

    It could just be your system management controller. Try resetting it using the following procedure:

    Resetting the System Management Controller (SMC)

    Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).

    1. Shut down the computer.
    2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    4. Release all the keys and the power button at the same time.
    5. Press the power button to turn on the computer. 
      Note
      : The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

    This was found here:

    http://support.apple.com/kb/HT3964

     

    If that doesn't give any love it may actually be a battery problem. The part may just have been defective. Manufacturig isn't perfect, especially when you introduce things like Humans and Fridays. That is why we have warranties.

     

    Hopefully the SMC reset helps!

     

    =Josh

  • 4. Re: Won't start up; charger blinking orange
    SJKabir Level 1 Level 1 (0 points)

    I am having exactly the same problems that you mentioned. LED blinking orange. No battery indicator lights are working. Resetting the SMC not working. Connecting another magsafe charger not working. But i feel some vibration when I touch the laptop when the Magsafe charger is connected. Seems like the fan is working.

     

    Can anyone help please!

  • 5. Re: Won't start up; charger blinking orange
    dbartul Level 1 Level 1 (0 points)

    Had the same problem with my MacBook Pro 13" (Late 2011), switching adapters didn't work, SMC reset didn't work and I was just about to quit trying and take it to the shop when out of frustration I've unplugged the battery connector and plugged it right back in and that FIXED IT!!

    (note: do not remove the battery since that will void the warranty, just remove the connector)

  • 6. Re: Won't start up; charger blinking orange
    H4wk_Taka Level 1 Level 1 (0 points)

    I had the same problem with my MacBook Pro 17" (Early 2011).

     

    Started to convert a file, all of a sudden the fans start working overtime, next minute, my Mac crashes. The Magsafe Power Charger started to blinking a very vague orange. Looked at the forums and tried to reset the SMC, but that didn't work. So I took the advice of (dbartul) and opened up my MacBook and disconnected the Battery Connector, then plugged it back in. And...voila!!! FIXED.

     

    Don't know why there was a problem? All I know is my MBP works fine now. Thanks (dbartul).

     

    (note: DO NOT REMOVE the Battery as this will VOID your WARRANT. Just remove the connector)

  • 7. Re: Won't start up; charger blinking orange
    tori8hughes Level 1 Level 1 (0 points)

    How do you do this?

  • 8. Re: Won't start up; charger blinking orange
    dbartul Level 1 Level 1 (0 points)

    there's a little cable going from the battery to the connector on the motherboard (low right corner), you just have to unplug it and plug it right back in.

  • 9. Re: Won't start up; charger blinking orange
    tori8hughes Level 1 Level 1 (0 points)

    Do you need a really tiny screwdriver to get the back off then too? I'll try and find one. Thanks!

  • 10. Re: Won't start up; charger blinking orange
    dbartul Level 1 Level 1 (0 points)

    you have to take the lid off first, of course

  • 11. Re: Won't start up; charger blinking orange
    jpettijohn Level 1 Level 1 (0 points)

    Just encountered same issue...MacBook Pro completely died in the middle of working in iTunes...charger faintly flashing orange.   Tried the instructions from dbartul...removed screws from the bottom, removed the lid and gently disconnected battery connector.   Reconnected after a minute or so and back in business!   Thanks dbartul!

  • 12. Re: Won't start up; charger blinking orange
    Apple MDC Level 1 Level 1 (0 points)

    Had exactly the same issue.  Thanks dbartul

  • 13. Re: Won't start up; charger blinking orange
    yajustnick Level 1 Level 1 (0 points)

    Do you have a picture of which one to unplug?

  • 14. Re: Won't start up; charger blinking orange
    leocr1384 Level 1 Level 1 (0 points)

    dbartul wrote:

     

    Had the same problem with my MacBook Pro 13" (Late 2011), switching adapters didn't work, SMC reset didn't work and I was just about to quit trying and take it to the shop when out of frustration I've unplugged the battery connector and plugged it right back in and that FIXED IT!!

    (note: do not remove the battery since that will void the warranty, just remove the connector)

    Thanks dbartul, it was loose, maybe with all the moovement everyday, but anyways it woks for me!

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