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TS3694: Resolve specific iTunes update and restore errors

Learn about Resolve specific iTunes update and restore errors

TS3694 help

145 Views 1 Reply Latest reply: Feb 27, 2013 3:10 AM by jepping RSS
guitarman1477 Calculating status...
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Feb 27, 2013 1:00 AM

im in thailand, i had a brand new iphone 5 bought outright from apple sent over. took it to a dealer to put my thai sim in, all was working great until i brought it home and plugged it into itunes,  realized there was a problem when it wouldnt sync, then decided to restore it , it came up with "cannot restore it at this moment because cant contact the sever"  persevered with a few things, almost got there with abother attempt extracting software etc, then it failed with a -1 error message. anybody any ideas? this is a brand new phone.

iPhone 5, iOS 6.1.2

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