caw35slr

Q: Printer job "On hold (authentication required)"

My set-up:

2 x iMac running 10.6.2 attached to AEBS via ethernet
1 x MacBook running 10.6.2 attached to AEBS via wireless
1 x HP PSC 1600 printer/scanner USB atached to one of the iMacs

Printer sharing is enabled: everyone can print can print from either iMac.

On the MacBook I can add the printer easily enough but, when I try to print, the job is held with the status: On hold (authentication required):

!http://idisk.me.com/charlie.whitfield/Public/Pictures/Skitch/HPPSC_1600_series_%40_bucky_%281Job%29-20100120-122550.jpg!

What's happening here. I've found the same problem in networks involving Windows machines, but I'm all OSX.

iMac: 2 GHz Core 2 Duo, 4 GB RAM. MacBook: 2.13 GHz Core 2 Duo, 4 GB RAM, Mac OS X (10.6.2)

Posted on Jan 20, 2010 4:26 AM

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Q: Printer job "On hold (authentication required)"

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  • by silverbirch07,

    silverbirch07 silverbirch07 Nov 1, 2012 3:32 PM in response to matthewdebeyer
    Level 1 (0 points)
    Nov 1, 2012 3:32 PM in response to matthewdebeyer

    THANKYOU!!!

     

    This is the first time I've been able to print to a Windows 7 printer from my MacBook

     

    Very grateful for your tip, thanks again

     

    Ren

  • by marconelli,

    marconelli marconelli Nov 14, 2012 2:31 PM in response to matthewdebeyer
    Level 1 (0 points)
    Nov 14, 2012 2:31 PM in response to matthewdebeyer

    After trying so many other suggestions to no avail, this one worked for me. Just to be clear: use "guest" as the login name and "guest" as the password. Thank you so much for posting this solution. (It still amazes me that nothing else seems to work, even the actual and correct login names and passwords for my Windows workgroup!)

     

    Marc

  • by lyfan,

    lyfan lyfan Dec 11, 2012 6:38 PM in response to matthewdebeyer
    Level 1 (10 points)
    Dec 11, 2012 6:38 PM in response to matthewdebeyer

    Thank you so much!!! I spent so long on it! Your advice totally worked, I can't believe it was that simple!!! THANK YOU!

  • by D.O,

    D.O D.O Dec 12, 2012 11:32 PM in response to caw35slr
    Level 1 (0 points)
    Dec 12, 2012 11:32 PM in response to caw35slr

    IT WORKSS !!!!!!!!!! thank you so much to whoever give this solution..

     

    username : guest

    password : guest

     

    so simple but it 100% effective.

  • by Stasia W.,

    Stasia W. Stasia W. Jan 4, 2013 9:26 AM in response to Hen3ry
    Level 1 (31 points)
    Jan 4, 2013 9:26 AM in response to Hen3ry

    Henry, this solved it for me - THANK YOU.

  • by antst,

    antst antst Feb 26, 2013 6:17 AM in response to tageek
    Level 1 (0 points)
    Feb 26, 2013 6:17 AM in response to tageek

    In my case it doesn't show popup authorization dialog, even if I resume job. (refresh icon).

    It does with different account, but with my normal one - not anymore (it used to work as it should).

    It just freezes print queue window.

     

    all I have in logs is:

     

    2/26/13 3:14:01.321 PM PrinterProxy[596]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

    2/26/13 3:14:01.321 PM PrinterProxy[596]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

    2/26/13 3:14:03.703 PM NetAuthSysAgent[588]: Property list invalid for format: 200 (property lists cannot contain objects of type 'SecCertificate')

     

    So, I guess problem is with NetAuthSysAgent or NetAuthAgent. But I spent already 10 hours trying to get a bit more information with no luck

  • by EsTaF,

    EsTaF EsTaF Feb 27, 2013 10:06 AM in response to Quentin Reidford
    Level 1 (0 points)
    Feb 27, 2013 10:06 AM in response to Quentin Reidford

    Didn't help all it.

  • by KREVwon,

    KREVwon KREVwon Mar 26, 2013 10:47 AM in response to tageek
    Level 1 (0 points)
    Mar 26, 2013 10:47 AM in response to tageek

    This was the ticket. Super simple. THANKS!!!

  • by VirtualJ,

    VirtualJ VirtualJ Mar 28, 2013 4:07 AM in response to caw35slr
    Level 1 (0 points)
    Mar 28, 2013 4:07 AM in response to caw35slr

    Big thank you!  Resolved my printing issue.

     

    So chuffed!

     

     

  • by PNDH,

    PNDH PNDH Apr 21, 2013 6:40 AM in response to matthewdebeyer
    Level 1 (10 points)
    Notebooks
    Apr 21, 2013 6:40 AM in response to matthewdebeyer

    May God bless you Thank you so very much, it solved my problem for me!

  • by Adumisu,

    Adumisu Adumisu May 20, 2013 2:40 AM in response to matthewdebeyer
    Level 1 (0 points)
    May 20, 2013 2:40 AM in response to matthewdebeyer

    thank you so much! bravo!bravo!

  • by ryden74,

    ryden74 ryden74 Jul 4, 2013 11:00 PM in response to caw35slr
    Level 1 (0 points)
    Jul 4, 2013 11:00 PM in response to caw35slr

    My situation is pretty standard: a Mac user in a Windows-based network. The solution uses CUPS.

     

    I originally set my Mac up in Snow Leopard in 2012, and got it working with the windows network printer. But then it stopped working after a few weeks, continually getting the "On hold (authentication required)" message.Despite authenticating and re-authenticating, and deleting the network passwords many times, I couldn't get it to work.

     

    This message is INCREDIBLY frustrating, since I could see that my computer was communicating successfully with the printer; getting the levels of toner in the printer, for example.

     

    The original thing that I had done was to set up the printer with the following connection string, using Mac OSX's Settings application:

     

    smb:\\<printer's IP address>\<printer's Windows network name>

     

    (I had tripped up for a long time here on the fact that the Windows printer network name had spaces in it. Scotched that one by replacing the "space" character with the "%20".)

     

    However, as mentioned already, this only worked for a while. Then there ensued much head-bashing against-wall (given that the network IT people are soooo anti-Mac that it is simply a waste of time talking to them, which, again, I think is pretty common in the world.... all those "IT professionals" are in the job-protection scheme, and don't want people to move to Mac).

     

    The solution was to use OSX's CUPS printing management, via http://localhost:631 on the Mac. This brings up the "Common Unified Printing Solution", which is OSX's printer management. Then I added the printer from the "admin" part of the CUPS web-based interface, using the connection string

     

    socket:\\<printer's IP address>

     

    (discovered from http://localhost:631/help/network.html)

     

    and told CUPS the printer's name (going with the %20 thing for all spaces in the name again) and my network username and password, and then told it the printer type... and it proceeded to print.

     

    YAY!

     

    So I can yet again keep working in an anti-Mac environment, without anyone forcing a crappy Windows 7 or 8 PC onto me.

  • by camap97,

    camap97 camap97 Aug 14, 2013 10:32 PM in response to matthewdebeyer
    Level 1 (0 points)
    Aug 14, 2013 10:32 PM in response to matthewdebeyer

    Thank you very much. It's a miracle.

     

    I did it.

  • by bumpwhite,

    bumpwhite bumpwhite Oct 3, 2013 10:39 AM in response to matthewdebeyer
    Level 1 (0 points)
    Oct 3, 2013 10:39 AM in response to matthewdebeyer

    Tried your approach and deleted related keychain access items. Did not resolve issue. Old user id still shows up. This has always been the biggest piece of crap mac has. It really ****** me off Apple has no interest in fixing the problem. These arrogent ******** need to understand MS will be around for the forseeable future.

  • by Kevin Neal,

    Kevin Neal Kevin Neal Oct 4, 2013 1:14 AM in response to bumpwhite
    Level 3 (513 points)
    Servers Enterprise
    Oct 4, 2013 1:14 AM in response to bumpwhite

    try

     

    dseditgroup -o edit -a everyone -t group _lpadmin

     

    it works for me

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