11 Replies Latest reply: Feb 27, 2013 11:06 AM by RKYK
RKYK Level 1 Level 1 (0 points)

I have magicJack App on my iphone 4s and it was working fine until yesterday. Now it stared to give a msg - "cannot insert NULL into ("YMAX". "CURRENTDEVICEINFO". "LAST_ACCOUNTID") (oracle_magicjack:live)

I deleted and re-download the App couple of times after starting to receive this msg BUT the same msg shows again when I connect -

 

 

Please advise solution -

Ramesh Khanna

(dollykuku@me.com)


iPhone 4S, iOS 6.1.2
  • 1. Re: magic jack in iphone 4s
    Type 1 Level 1 Level 1 (0 points)

    I have the same issue that just started today. Would appreciate any solution(s). Thx.

  • 2. Re: magic jack in iphone 4s
    Julian Wright Level 7 Level 7 (34,850 points)

    Have you contacted the developers of the app to see what the problem may be with their app?

  • 3. Re: magic jack in iphone 4s
    jonney2002 Level 1 Level 1 (0 points)

    I am as well have the same today ... But i have iphone 5 .. Any news ?

  • 4. Re: magic jack in iphone 4s
    msiroya Level 1 Level 1 (0 points)

    Hi:

    Have similar issue. Had a live chat with app managers for about 45 mins.

    They suggested uninstall and reinstall. However, even that did not work.

    Thereafter, they checked lot of things, like IP address, etc. but are totally clueless.

    They closed the conversation saying they are raising ticket and will inform me by email. (This happened around 19:30~20:00 hrs India time) They have not reverted.

     

    I shall post if i happen to hear from them

    Thanks

  • 5. Re: magic jack in iphone 4s
    Type 1 Level 1 Level 1 (0 points)

    Msiroya,

    Many Thx for your reply. Same problem now occurred on my wife's IPhone 4S. I deleted and reinstalled app on my phone and get the same error message. Hope MJ has a solution soon. Thx.

  • 6. Re: magic jack in iphone 4s
    Pete1979 Level 1 Level 1 (0 points)

    Hi Everyone - It does not work with the new IOS 6.1.2. I have tried on my iPad with IOS 6.0.1 and it works fine.

    Hopefully the company will fix the problem soon

  • 7. Re: magic jack in iphone 4s
    joelnyap Level 1 Level 1 (0 points)

    I have the same error message on my iphone 5 (ios 6.1.2), but my MJ is working on my iphone 4s (6.1.2),

    The MJ on my iphone 5 was being used only for outgoing calls, so it was never registered for an incoming number, I just found out today that its no longer working.

    For my iphone 4s, this has been registered to make outgoing calls and has an incoming number, and it is still working under ios 6.1.2

  • 8. Re: magic jack in iphone 4s
    Type 1 Level 1 Level 1 (0 points)

    Agree it stopped working after I downloaded IOS 6.1.2. I use MJ on the IPhone 4S for outgoing calls only and never registered it for incoming calls. Hopefully there will be a solution soon.

  • 9. Re: magic jack in iphone 4s
    msiroya Level 1 Level 1 (0 points)

    Finally Magic Jack accepts it is their problem. Now it has been rectified by them. Magic Jack now operational on iOS 6.1.2 Enjoy free outgoing to the US and Canada without registering.

  • 10. Re: magic jack in iphone 4s
    jonney2002 Level 1 Level 1 (0 points)

    No NEWS about this issue?

  • 11. Re: magic jack in iphone 4s
    RKYK Level 1 Level 1 (0 points)

    Finally Magic Jack accepts it is their problem. Now it has been rectified by them. Magic Jack now operational on iOS 6.1.2 Enjoy free outgoing to the US and Canada without registering.