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whenever I click "movies" my screen goes blank

189 Views 1 Reply Latest reply: Feb 28, 2013 3:27 AM by Winston Churchill RSS
laurenahSANFRAN Calculating status...
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Feb 27, 2013 7:31 PM

whenever I click "Movies" my screen goes blank and the light on the apple TV blinks 3 times before restarting. can anyone help me?

Apple TV, Mac OS X (10.6.8)
  • Winston Churchill Level 10 Level 10 (81,665 points)

    Welcome to the Apple Community.


    1. First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
    2. If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings). You should also try restarting your router.
    3. If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).


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