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Headphones not detected in Windows 7

1266 Views 14 Replies Latest reply: Mar 1, 2013 10:16 AM by jkingx RSS
jkingx Calculating status...
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Jun 14, 2011 4:56 PM

Hi, until about 2 weeks ago I have had no sound problems with my 17" 2011 Macbook Pro. I use Windows 7 64 Ultimate via Bootcamp.

 

Suddenly the computer no longer detects if headphones are plugged in or not. I have to manually use the sound device settings to switch between headphones and speakers. This was working fine until fairly recently.

 

Have applied all the latest updates on both the Mac OS and Windows sides.

 

Appreciate the help

  • ehays. Calculating status...
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    Apr 10, 2012 11:17 AM (in response to jkingx)

    Pretty sad that someone asks a question and doesn't even get a response that says they have no idea or anything.

  • The hatter Level 9 Level 9 (58,580 points)
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    Apr 10, 2012 11:43 AM (in response to jkingx)

    becaue installing audio drivers yourself is a must, is not spelled out, but 'we' answer this type too many times.

     

    Install the Cirrus (or RealTek in some cases)

     

    And yes Windows can be fussy at times.

     

    I just figure some people fiigure things out on their own too. Reallty. People do. On their own.

  • ehays. Level 1 Level 1 (0 points)
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    Apr 10, 2012 11:49 AM (in response to The hatter)

    Ok, but what do you do when all of this fails (installing Realtek,  Cirrus or both) and the person is still sitting there with sound coming out of the speakers but not the headphones? Headphones are recognized when plugged in as some kind of "line In" object and recognized when they are unplugged. I have been searching for an answer to this question for 2 weeks now and although some of the solutions are different, the results are the same, the headphones that are good, both sets that have been tried, do not work.

  • Skyrickk Calculating status...
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    Feb 27, 2013 9:38 AM (in response to ehays.)

    Hi Guys, same things here, I've reinstall my system with seven and the new Bootcamp 4 from Lion ... and .. so ugly, headphones doesn't works ... so why to do a new bootcamp if the older works well ...

     

    And in this forum ... no solution ... thank you apple for you help ... very much !!!!

     

    My next computer will be a TRUE PC !

  • Csound1 Level 7 Level 7 (32,380 points)
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    Feb 27, 2013 9:43 AM (in response to Skyrickk)

    Skyrickk wrote:

     

    Hi Guys, same things here, I've reinstall my system with seven and the new Bootcamp 4 from Lion ... and .. so ugly, headphones doesn't works ... so why to do a new bootcamp if the older works well ...

    If it worked well why change it?

     

    Roll back to the previous version.

  • Skyrickk Level 1 Level 1 (0 points)
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    Mar 1, 2013 7:02 AM (in response to Csound1)

    Hi all, I test to rollback, no change, no jacks.

    I try too on OSX, the jacks gone too not working ... the Lion update crash my jacks ? possible ?

  • Csound1 Level 7 Level 7 (32,380 points)
    Currently Being Moderated
    Mar 1, 2013 7:08 AM (in response to Skyrickk)

    Skyrickk wrote:

     

    Hi all, I test to rollback, no change, no jacks.

    You did it wrong. Use System Restore and Roll Back.

  • Skyrickk Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 1, 2013 7:18 AM (in response to Csound1)

    I format and reinstall bootcamp again now,  I let you know ...

    (but I just test headphone on Lion osx and headphone doesn't work, before osx update : they works well so...)

  • Csound1 Level 7 Level 7 (32,380 points)
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    Mar 1, 2013 7:19 AM (in response to Skyrickk)

    I didn't and don't suggest a reinstall of Windows for this, I am out.

  • Skyrickk Level 1 Level 1 (0 points)
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    Mar 1, 2013 7:22 AM (in response to Csound1)

    Partition is formated so ... I MUST reinstall Windows

    And what do you suggest ?

  • BobTheFisherman Level 6 Level 6 (10,570 points)
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    Mar 1, 2013 7:30 AM (in response to Skyrickk)

    Even though this is a resurrected two year old thread I'll jump in.

     

    Get your Lion installation working correctly before attempting Bootcamp and reinstall of Windows. You said the headphones do not work with Lion. So you have done something wrong with your Lion install or you have a hardware issue.

     

    After you get Lion and sound working then try Bootcamp Assistant making sure you download and install the Lion Bootcamp Windows Support software.

  • Skyrickk Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 1, 2013 7:34 AM (in response to BobTheFisherman)

    Ok, maybe, but how to make sound working with Lion ?

    Reinstall OSX too ?

  • Skyrickk Level 1 Level 1 (0 points)
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    Mar 1, 2013 9:34 AM (in response to Skyrickk)

    Ok the SMC / PRAM process works to revover the headphone on OSX Lion, pfiou!

    I try under Windows 7 now & let you know

     

    FYI :

     

    Reset the SMC > Resetting the System Management Controller (SMC)

     

    1. Shut down the computer.

    2. Unplug the computer's power cord.

    3. Wait fifteen seconds.

    4. Attach the computer's power cord.

    5. Wait five seconds, then press the power button to turn on the computer.

     

    Then the PRAM >  About NVRAM and PRAM

     

    1. Shut down the computer.

    2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.

    3. Turn on the computer.

    4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.

    5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.

    6. Release the keys.

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