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Screen freezes, pointer moves

547 Views 3 Replies Latest reply: Mar 1, 2013 12:22 PM by Matthias Schulz RSS
tango_red_pearl Level 1 Level 1 (0 points)
Currently Being Moderated
Feb 28, 2013 9:10 AM

On my iMac with OS 10.3.9, the screen freezes although the pointer still moves; clicking with the mouse does nothing. Before this, the screen did not show the icon for the DVD inserted into the disk drive. The icon did appear after I shut down and restarted the computer with the power on/off button.


Before this, I had a situation with only the gray screen and the rotating circle (progress indicator) going on indefinitely. So I did safe boots, reset the PRAM, repaired the hard drive disk and its permissions from the install disk, and also did an archive and OS install from the install disk.


The computer stiill seems touch-and-go, obviously, with this screen freeze is happening. I often have the computer in sleep mode for extended periods. Could that be a factor? In System Preferences, the Energy Saver settings are set to default, and the box for something like "put the hard drive to sleep when you don't need it" is checked.


I don't have Safari open, which other posters have mentioned as a possible factor.


Thanks for whatever assistance you can offer. Mercury is retrograde through March 17...

MacBook Pro, Mac OS X (10.6.8), iMac OS 10.3.9
  • Matthias Schulz Calculating status...
    Currently Being Moderated
    Feb 28, 2013 11:54 AM (in response to tango_red_pearl)

    I think your imac isn't frozen, it's busy to read the dvd. It seems that the laser unit in your dvd drive is burned out. This happens slowly. First it won't read self burned discs and then regular discs won't play too. The only way to fix that is to replace the disc drive or to use an external (usb) one.

    To get back a normal boot speed eject the inserted dvd by pressing and holding the mouse button during imac startup.

  • Matthias Schulz Level 2 Level 2 (155 points)
    Currently Being Moderated
    Mar 1, 2013 12:22 PM (in response to tango_red_pearl)

    Hmmm… this behavior is also possible if an connected device, e.g. usb hard disk, don't answer. Try to disconnect your peripherals and connect it one by one to reproduce the symptoms. In worst case it's your internal hard drive that's going to break down, especially if it makes clicking noises.


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