Skip navigation

New iMac

154 Views 2 Replies Latest reply: Mar 2, 2013 5:36 AM by Ralph Landry1 RSS
Allkatz2 Calculating status...
Currently Being Moderated
Mar 2, 2013 4:47 AM

I bought a new iMac yesterday. I am trying to log on this morning, and it will not allow me to type in my password. When I click in the password box there is no cursor flashing, and the word "password" stays in the box.

iMac
  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Mar 2, 2013 5:32 AM (in response to Allkatz2)

    Take it back and get a refund. Something is haywire with that Mac.

  • Ralph Landry1 Level 7 Level 7 (28,815 points)
    Currently Being Moderated
    Mar 2, 2013 5:36 AM (in response to Allkatz2)

    When you setup the iMac yesterday, how did you setup the account you are trying to login on?  Did you set the account to allow use of the AppleID and/or security questions?  Have you tried to startup in Safe Mode, by holding the shift key, what happens when you do that?

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.