3 Replies Latest reply: Mar 2, 2013 8:56 PM by Kaka Dongguan
Angela04 Level 1 Level 1 (0 points)

my iphone can't send/received sms I try to restart and it's ok however after a while the problem persist again I can't received or send sms can someone help me please! I love my iphone 4s and I realy need to fix it before I go out of the country next week


iPhone 4S, iOS 6.1.1
  • 1. Re: my iphone 4s can't received/send messages/SMS
    Meg St._Clair Level 8 Level 8 (38,425 points)

    The first thing you need to do is call your service provider and make sure that your account is properly provisioned for text messaging.

  • 2. Re: my iphone 4s can't received/send messages/SMS
    Angela04 Level 1 Level 1 (0 points)

    thank you for your reply, somehow my iphone has a problem because  when I try to insert my sim in other phone the network is ok and I can send/received sms immediately and normal but when I return it to my iphone same scenario happen but I'm confused because I can make a call and received incoming calls in a normal way.

     

    I'm wondering if this is possible for the iphone 4s? I can make a call but I can't received/send sms?

    is it the antenna for messaging has a problem?

     

    please help me.

    thanks!

  • 3. Re: my iphone 4s can't received/send messages/SMS
    Kaka Dongguan Level 3 Level 3 (795 points)

    Hi Friend,

     

    You must set the Cellular Data according (Settings>>General>>Cellular>>Cellular Data). Contact your carrier for further information.

    Turn on Cellular Data, Roaming and 3G as well, even your carrier doesn't have 3G available.

     

    Hope it will be helpful