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Just installed snow leopard and now my Mac rarely shuts itself down.

253 Views 5 Replies Latest reply: Mar 3, 2013 6:44 AM by WZZZ RSS
debdon Calculating status...
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Mar 2, 2013 11:28 AM

Just installed snow leopard and now my Mac rarely shuts itself down. I click shut down and get  blue screen with the small busy lines. I've left it overnight with no success. I also seem to crash more often and have more applications shut themselves down. I've got all the latest updates from when I intaleed. The iPhone seems to always crash Iphoto the most. Help please!

Mac OS X (10.6.8)
  • WZZZ Level 6 Level 6 (11,880 points)

    Are you using any A-V, anti-virus? Can you restart into Safe Boot, Shift at the chime; give it much longer than a usual boot. Can you shutdown properly from  a Safe Boot?

  • WZZZ Level 6 Level 6 (11,880 points)

    If it shuts down from a safe boot, that will generally mean some third party item is preventing a proper shutdown. Safe Boot disables those so that points the finger at one of them.

     

    It you installed Snow over Leopard or Tiger or migrated everything over from a previous OS, there might be something incompatible. Or you may have installed some third party program since doing the Snow install.

     

    This may help to find the culprit: fellow contributor etresoft has written a small program that may help identify what's interfering. Unzip it and run the app, then post the results here. You would run this booted normally.

     

    http://www.etresoft.com/etrecheck

     

    Also, run this command in Terminal in Utilities and post the output. Just copy/paste it in and hit return.

     

    kextstat | grep -v apple

     

    It is possible, although unlikely, that the Safe Boot itself fixed the issue.

     

    Message was edited by: WZZZ

  • WZZZ Level 6 Level 6 (11,880 points)

    See about competely uninstalling the Trusteer or seeing if there's a newer version available, then test. Get the uninstall instructions or an update from the developer. I've seen it cause problems.

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