I am currently an owner of an iPod Touch 4th generation, running IOS 6.1.2. I will be glad to help solve your problem with your iPod/iPad/or iPhone.
- Restart the Computer?
Reset iPod/iPad/or iPhone:
Hard Reset: Hold down the Sleep/Wake and Home buttons on your iPod/iPad/or iPhone for at least 10 seconds, or until Apple logo appears
Hope that helps!
If none of the above solutions work, could you please reply back as soon as possible, as I will try to find another solution to your problem.
(Parts of this message was copied and pasted --> I have a document all ready to go)
Some Helpful Links:
Apple Support Link: http://www.apple.com/support/contact/
Genius Bar of an Apple Store: http://www.apple.com/retail/geniusbar/