HT4009: iTunes Store: About In-App PurchasesLearn about iTunes Store: About In-App Purchases
Currently Being ModeratedJan 16, 2013 9:23 AM (in response to LohSki)
Same exact issue but my problem began yesterday... I was able to complete in-app purchases for any app (including Clash of Clans) prior and now told to contact the itunes store support to complete the purchase (which I did but nothing out of them yet). I am still able to purchase anything from itunes (apps, movies, books, etc.) but just NO IN-APP PURCHASES.
Currently Being ModeratedJan 20, 2013 10:23 AM (in response to LohSki)
got the same problem on different but similar game, looks like no one know what the problem is
Currently Being ModeratedFeb 2, 2013 5:32 PM (in response to LohSki)
I have the same problem.. I am also unable to make an in app purchase in another game.
Currently Being ModeratedFeb 3, 2013 7:58 AM (in response to LohSki)
I have the same problem with the CSR game and also when i tried to upgrade a game called Ruzzle
Currently Being ModeratedFeb 5, 2013 3:20 AM (in response to LohSki)
hey guys, try to make the in-app purchase because i've been facing the same problem for a while but today it worked, may be the fixed it
Currently Being ModeratedFeb 5, 2013 4:16 AM (in response to LohSki)
hi, I just tried to buy gems in-app clash of clans after the new update from this morning but it still doesn't work... it says : "Your purchase could not b completed: contact iTunes support to do the transaction" !! here we are
Currently Being ModeratedFeb 5, 2013 8:52 AM (in response to DavidStR)
Just a thought. Check to see if Restrictions are set up on your phone.
Go To Settings > General > Restrictions > Allowed Content: In-App Purchases
There is a Toggle to turn it ON or OFF
Could be it's OFF on your phone.
Currently Being ModeratedFeb 18, 2013 12:34 PM (in response to LohSki)
I have wasted so much money on gems, but I want to waste a little more and can't. This just started for me a couple of days ago. Please post solutions if you have them. Also, as to having In-App purchases turned off - if it is off, gems won't even show up in the shop on the game. Only gold and elixir. I know this because I turned it off to curb my gem addiction for a while. BUT I STILL WANT MORE GEMS! Has anyone heard back from iTunes Support on this? I haven't
Currently Being ModeratedFeb 20, 2013 12:50 AM (in response to LohSki)
I too am having the same issue. its getting frustrating. NOT with the same game but with one for my son, Mino Monsters or something to that affect. i have been trying to resolve said issue with the app personel and they see no issues so it is coming from the apple store itself. if you could please resolve the issue Apple it would be much obliged.
Currently Being ModeratedMar 3, 2013 7:35 AM (in response to LohSki)
Same issue here, tried all kinds of suggestions, nothing worked. I'm really getting frustrated
Currently Being ModeratedMar 3, 2013 7:49 PM (in response to LohSki)
Dude I can't make any in app purchases. With every single game it just closes the game. I have an iPhone 5 with iOS 6.0.1
Currently Being ModeratedMar 3, 2013 8:15 PM (in response to LohSki)
cant purchase gems either...get the same message ref: apple support1 what the heck??? did get a call from my credit card company to approve the transactions and i did...maybe its a goof in the system or the game needs to be updated? c'mon apple...give us a hand!
Currently Being ModeratedMar 3, 2013 8:20 PM (in response to LohSki)
For the people where making in app purchases closes the apps, sign out of itunes and apps stores in settings. then turn the phone off then back on. once powered on sign back into the itunes and apps stores. then try.