Currently Being ModeratedFeb 22, 2012 3:17 PM (in response to Jenio7984)
You might want to define "having trouble" if you expect any intelligent suggestions.
Currently Being ModeratedMar 3, 2013 8:42 PM (in response to Jenio7984)
Hi there: I had a similar problem with both my iPhone 4s and my iPod Touch 4g. Sony was very helpful.
Basically, unplug the dock for ten seconds, then reset your phone. Voila! It worked for me. Hope that helps.