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HT1918: iTunes Store: Changing your payment information

Learn about iTunes Store: Changing your payment information

HT1918 I forgot my answer security

231 Views 3 Replies Latest reply: Mar 4, 2013 8:58 AM by King_Penguin RSS
Fahad.87 Calculating status...
Currently Being Moderated
Nov 19, 2012 6:34 PM

I forgot my answer security

  • King_Penguin Level 10 Level 10 (92,415 points)
    Currently Being Moderated
    Nov 20, 2012 12:55 AM (in response to Fahad.87)

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.

     

    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.

     

    Then select 'iTunes Store', and on the next screen select 'Account Management'

     

    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.

     

    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • richiesutton Calculating status...
    Currently Being Moderated
    Mar 4, 2013 7:15 AM (in response to Fahad.87)

    hi ive fogot my security ansures could someone help as im trying to buy a death metal ablum oif itunes ?

  • King_Penguin Level 10 Level 10 (92,415 points)
    Currently Being Moderated
    Mar 4, 2013 8:58 AM (in response to richiesutton)

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.

     

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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