13 Replies Latest reply: Mar 11, 2013 1:21 AM by Massimiliano1
US Kiwi Level 1 Level 1 (0 points)

Since upgrading to Aperture 3.4.3 and Mountain Lion My Aperture will no longer display movies within Aperture.

 

Nor will it let me import movies from the Hard Drive.

 

Movies in Aperture are not playing and the previews are showing up as corrupted and are seen as

 

 

Screen Shot 2013-03-03 at 2.07.31 PM.png
I can view the movies in iMovie when viewing the Aperture library.
If I dig into where the files are located, the original movie file is there and plays fine
If I use iPhoto to view the Aperture library, the preview is corrupted as shown above, but it will play the movie
I've tried rebuilding my aperture db, rebuilding previews and I'm lost at what to do next.

Aperture 3, OS X Mountain Lion (10.8.2)
  • 1. Re: All my movies in Aperture show as corrupted
    léonie Level 9 Level 9 (51,710 points)

    The savest way to try to fix this would be to reinstall the system, but a quick and dirty way that helped in some cases is to restore a cache file, see

    Re: Library doesn't play MOV-files on one computer, no problems on another.

     

    and also this thread: Re: Import video to Aperture library on Mountain Lion

     

    Regards

    Léonie

  • 2. Re: All my movies in Aperture show as corrupted
    US Kiwi Level 1 Level 1 (0 points)

    Thanks

     

    I opted to reinstall and yes indeed it did fix the problem. Never would have thought a problem with the OS would have caused a problem in an app.

     

    Mark

  • 3. Re: All my movies in Aperture show as corrupted
    Massimiliano1 Level 1 Level 1 (0 points)

    Hi Leonie,

    I've had the same problem after an Apple Programmed HD change and restore with a TM backup. I have replaced the com.apple.xpchelper.cache file from my MacBook Pro and it works. Only the preview are all corrupted and I don't know how to fix this. BTW, following your advise, I would like to reinstall the OS, but if I use my original CD I miss all the OS update and it will took a whole life for me. Have you any solution to do this?

    Thanks

    Massimiliano

  • 4. Re: All my movies in Aperture show as corrupted
    léonie Level 9 Level 9 (51,710 points)

    Massimiliano,

    I am at the Airport changing planes right now and have only a poor internet connection.

    What is your MacOS X version? If you are using Lion or Mt. Lion, try to reinstall by booting into the Recovery HD: http://support.apple.com/kb/HT4718

     

    And if you are using an earlier System, look for a Combo Installer on the Apple Support Page:

     

    Have you tried to select your Videos and to update the previews?

     

     

    Regards

    Léonie

  • 5. Re: All my movies in Aperture show as corrupted
    US Kiwi Level 1 Level 1 (0 points)

    The one step I also did that I didn't mention before.

     

    Once I reinstalled Mountain Lion which gave me the com.apple.xpchelper.cache file back.

     

    I went into Aperture,

    I checked that the movies would play.

     

    Like Massimiliano1 the previews were still screwed up so I selected the movies option-right-clicked the movies and choose Generate Preview.

     

    The Option button changes the "update preview" to "Generate Preview" in the menu

     

    All is well.

     

    On wither or not to reinstall. If the above worked, you are ok, but I would still recommend reinstalling the OS so you get your recovery partition back. Never know when you are going to need it.

     


  • 6. Re: All my movies in Aperture show as corrupted
    Massimiliano1 Level 1 Level 1 (0 points)

    I will try to reinstall during the week end first of all, then I will try to follow the US Kiwi procedure to recreate previews. I can find the movie option right-clicking on the video?

  • 7. Re: All my movies in Aperture show as corrupted
    Massimiliano1 Level 1 Level 1 (0 points)

    I'm downloading the OSXML 10.8.2 combo installer to reinstall OS. I have update the movie preview like written by USKiwi, but noe I miss some pictures. Some preview are missing some others are black. If I try to generate preview nothing happen and if I try to reconnect the picture to original Aperture says that the original is missing or off line, but this is not true. I have repaired the librrary with the command-option feature, but nothing changed.

    I'm really upset and I have a strong desire to move to Windows again: this is hardly acceptable.

    How can I try now?

  • 8. Re: All my movies in Aperture show as corrupted
    léonie Level 9 Level 9 (51,710 points)

    and if I try to reconnect the picture to original Aperture says that the original is missing or off line, but this is not true.

    Massimiliano, are your originals referenced or managed?

     

    If they are referenced, outside the Aperture Library, and you know where they are, you should be able to reconnect them by selecting them and using "File > Locate referenced Files". Wheer do you see the offline message?

  • 9. Re: All my movies in Aperture show as corrupted
    Massimiliano1 Level 1 Level 1 (0 points)

    Schermata 2013-03-09 alle 15.46.26.png

     

    I see the off line message when I right click on the preview and try to update from the original. If I select the corrupted preview and do File->locate referenced file this is the answer.

  • 10. Re: All my movies in Aperture show as corrupted
    léonie Level 9 Level 9 (51,710 points)

    And below the corrupted preview you see the path where Aperture is looking for the original file.

    Screen Shot 2013-03-09 at 16.46.45.png

    Are your originals at the location Macintosh HD/Users/imac_27/Pictures/foto di famiglia ....  ?

    If yes, have you tried to select this path in the file choser in the lower part of the reconnect window by clicking on "Macintosh HD"? if you can find the image there, the reconnect buttons should become active.

  • 11. Re: All my movies in Aperture show as corrupted
    Massimiliano1 Level 1 Level 1 (0 points)

    Hi Leonie,

    I've connected an old HD on which I have stored my odl pictures and relocated them from the external HD. Now I'm generating new preview.

    Now my question is: are this files only in the external HD or have been imported in the Aperture library again? And if not there is a way to find out which files are not in the Aperture library and import the as managed files?

  • 12. Re: All my movies in Aperture show as corrupted
    léonie Level 9 Level 9 (51,710 points)

    I've connected an old HD on which I have stored my odl pictures and relocated them from the external HD.

    They will be, where you relocated them to. What destination did you select?

     

    If you want your images to be managed, don't relocate, but select them and consolidate. Consolidating will move them into the Aperture library.

     

    To find out, which images need consolidating, define smart albums:

         File > New > Smart Album

    Then add a rule: FIlestatus is Referenced (or offline or missing, if still images are missing)

    Set the source of the album to "Library"

    Screen Shot 2013-03-09 at 17.21.27.png

    This album will contain all your referenced images, that need consolidating.

  • 13. Re: All my movies in Aperture show as corrupted
    Massimiliano1 Level 1 Level 1 (0 points)

    Thanks a lot Leonie for your help. I will try to follow your adivices during the next week end.

    Have a nice week.