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HT1277: Configuring Mail for your email account

Learn about Configuring Mail for your email account

HT1277 windows mail

344 Views 1 Reply Latest reply: Mar 4, 2013 3:19 PM by BDAqua RSS
montesninio Calculating status...
Currently Being Moderated
Mar 4, 2013 11:15 AM

Hi, I cannot send mails using my company account when I use windows mail in my McBook Air.

MacBook Air, Mac OS X (10.6.8)
  • BDAqua Level 10 Level 10 (114,730 points)
    Currently Being Moderated
    Mar 4, 2013 3:19 PM (in response to montesninio)

    In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the exact message?

     

    Then click the Show Details button & Check again.

     

    The Password rejection can confuse people since it's a catch all meaning...

     

    This Password, Username, Authentication method... is not recognized on this Port to this Server.

     

    So since WebMail works it's not Name or Password, but one of the other ones.

     

    The receiving email ports are:

     

    IMAP is port 143

    IMAP-SSL is port 993

    POP is port 110

    POP-SSL is port 995

    Outgoing ports are...

    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

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