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disabled wifi

1525 Views 15 Replies Latest reply: Mar 18, 2013 2:52 PM by Lawrence Finch RSS
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only1of3 Calculating status...
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Feb 5, 2013 6:03 PM

WIFI is disabled (cannot be turned on).

iPhone 4S, iOS 5.0.1
  • Weretiger Calculating status...
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    Feb 20, 2013 12:44 PM (in response to only1of3)

    And I have this problem too on IOS 6.1.1 and 6.1.2. And only one of five my family's iPhone 4s have this issue. WiFi can be turned on if only I turn on "Flight Mode" and restart iphone by HOME+POWER. Afret restart I turn OFF "Flight Mode" and WiFi works... ...on 5-15min and problem returns again.

  • xtremevurt Calculating status...
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    Feb 24, 2013 2:32 PM (in response to Weretiger)

    I am having the exact same issue as Weretiger. My iPhone 4s can not connect to wifi. image.png

    I wasn't sure if something broke or a new software thing. I'm super careful with my iphone so I couldn't imagine how something broke. This is very frusterating and I hope they submit a update soon.

  • drsb2012 Calculating status...
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    Mar 5, 2013 6:00 AM (in response to xtremevurt)

    this is exactly what I get..ohh Steve..wake up please..

  • Lawrence Finch Level 7 Level 7 (24,555 points)
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    Mar 5, 2013 6:02 AM (in response to drsb2012)
  • Weretiger Level 1 Level 1 (0 points)
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    Mar 6, 2013 11:12 AM (in response to Lawrence Finch)

    It doesn't help. 30min  works and problem returns again.

  • Lawrence Finch Level 7 Level 7 (24,555 points)
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    Mar 6, 2013 11:26 AM (in response to Weretiger)

    If you followed all of the steps in the linked Knowledge Base article and none helped then your phone is broken with a failed radio chip.

  • koonlay Calculating status...
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    Mar 18, 2013 8:53 AM (in response to Lawrence Finch)

    That is not true. How can it come on and off between intervals, especially when the phone is not been moved around? It can't just happen like that! I have not dropped my phone, so broken radio chip is totally out of the question!

  • aThanasi Level 2 Level 2 (270 points)
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    Mar 18, 2013 8:56 AM (in response to koonlay)

    Broken does not mean that the device fell and the WiFI receiver broke in two. The receiver could simply have become defunct due to an unexpected short-circuit or due to other problem due to faulty fabrication which could have only come about now. You would definately need to take your iPhone to the nearest Apple Store for reapair or replacement.

  • Lawrence Finch Level 7 Level 7 (24,555 points)
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    Mar 18, 2013 9:04 AM (in response to koonlay)

    That tip covers all of the software issues that can cause WiFi problems. If it isn't a software issue what conclusions can you draw?

     

    It's probably intermittent because it works until the chip heats up. As a test put it in a freezer for 15 minutes in a sealed plastic bag to prevent condensation. I bet it will work for a while after you take it out.

  • koonlay Level 1 Level 1 (0 points)
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    Mar 18, 2013 10:03 AM (in response to aThanasi)

    How do I replace my iPhone when we don't have an Apple store in Nigeria?!

    Do I have to travel thousand of miles that cost thousands of Dollars, to get a a $750 phone replaced? I wish you can see my frustration and anger. How do I cope with that? Even if there is a way out, i can't possibly bemefit from it. This is my point. Thanks for getting in touch anyway.

  • MightEMouse Level 1 Level 1 (125 points)
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    Mar 18, 2013 10:11 AM (in response to koonlay)

    Was the device purchased outside of the country where you currently live?

  • Lawrence Finch Level 7 Level 7 (24,555 points)
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    Mar 18, 2013 10:21 AM (in response to MightEMouse)

    It must have been, because the iPhone is not supported by Apple in Nigeria. Apple products in Nigeria are supported by Core Group http://www.coregroupafrica.com/

  • MightEMouse Level 1 Level 1 (125 points)
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    Mar 18, 2013 12:14 PM (in response to Lawrence Finch)

    The device needs to be serviced in the country it was purchased.

     

    Im sorry

  • koonlay Level 1 Level 1 (0 points)
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    Mar 18, 2013 1:44 PM (in response to MightEMouse)

    What if I'm willing to pay for the cost of servicing even if the device is under warranty? I won't mind the cost. It's better done by paying extra than have a phone you can't use.

    If the repairs will be done in Nigeria, then I'm willing to pay in order to have my device back. Please help?

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