Skip navigation

3G Issue IOS 6.1 - Iphone 5

111550 Views 386 Replies Latest reply: Dec 30, 2013 6:53 PM by xfajegalutanx RSS Branched to a new discussion.
  • Giotoyota Calculating status...
    Currently Being Moderated
    Mar 5, 2013 4:58 AM (in response to nath.02.28)

    Here a trick that worked for me, not sure if it will work for everybody, becouse I am in CostaRica and probably networks work different and the phone is unlockec, but is wort to try.

     

    Here the issue I have:

    If I switch from 3G to EDGE, the phone is not able to go back to 3G

     

    Solution:

    Got to Settings -> Carrier -> Turn Automatic Off -> Choose another carrier, wait till the phone tell you no signal, then switch back to Automatic and that should solve the problem and you should be back on 3G.

    Now seen that there is no roaming here in CostaRica, if you are somewhere else where the roaming exist, you might have to turn 'Data Roaming' off.

    Hope it work as a temporary solution, however I will talk with the cell provider to see if I get replacement.

    Good luck to you all :)

  • micartttt Calculating status...
    Currently Being Moderated
    Mar 5, 2013 6:14 PM (in response to nath.02.28)

    I have exactly the same problem here in Malaysia. It is impossible for me to get 3g. (note: me and my wife's previous iphone4 never had this issue as  it gets a proper connection with the same carrier!

     

    Apple, please do something to fix this problem ASAP !

     

    Thanks.

  • Nicholas Lim321 Calculating status...
    Currently Being Moderated
    Mar 6, 2013 9:15 PM (in response to nath.02.28)

    My problem is slightly different... When i turn on my data cellular, there is no 3G connection at all... Until i restart my phone, only the 3G connection is back...

  • ejike123 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 7, 2013 10:36 PM (in response to nath.02.28)

    Acceptance.

     

    I accept I bought an inferior high priced appliance from the richest company in the world.

    Apple must have designed this iOS 6.1 to reduce the phones reception strength and prolong battery life. Sitting awkwardly with my ipod5 (that's what the 'phone' is good for now) nestled on the window of my bedroom...the only way to get reception...I began to think what would you do if you designed a bad product like this...well probably make the users think their phone companies reception was to blame right? But the 4s works perfectly! Same network and same location...I no be fool! Not fooled!!!

     

    The iPhone 5 or iPod 5...hope this catches on...will never be as good as the 4s. I have grown to accept this. I will be getting my money back soon. With the silence this far of Apple staff to 19 pages of complaint from a 6 month old product I think they are more miffed than we are.

     

    Sad thing...they used to be just so good. One less customer signing off...

  • ShyamSharma Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 10, 2013 11:41 PM (in response to nath.02.28)

    Still no response !!!!!!!! APPLE !!!!!!!!!! You guys ALIVE ?????

  • Primetebixuc Calculating status...
    Currently Being Moderated
    Mar 11, 2013 1:03 AM (in response to nath.02.28)

    I just bought an iphone 5 and update the ios, the phone got hot really fast and battery drain fast too. And yeah, no 3G at all, ever! sometime no EDGE signal at all. I wasted my money paying for internet bills but cant even go online? Yeah, im going to replace my iphone 5 soon. This is sick!

  • apc_nuke Calculating status...
    Currently Being Moderated
    Mar 11, 2013 4:15 PM (in response to nath.02.28)

    one of the guys where I worked at replaced his iPhone5 due to this same issues.

    when he got a replacement, the iOS says 6.1.2 but unfortunately after a few days of use, the issues came back.

     

    Anyone knows if it's possible to get a replacement WITH previous iOS?

    an iOS 6 perhaps?

  • Wombasta Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 11, 2013 7:40 PM (in response to apc_nuke)

    You are unable to restore your backup to the previous version of ios once you have updated the phone earlier.

    I changed my iphone5 and updated to 6.1.2 and have no problems at all now.

  • phamnamdt11 Calculating status...
    Currently Being Moderated
    Mar 11, 2013 9:07 PM (in response to nath.02.28)

    I got the same problem here in VietNam with Mobifone operator. Since I updated to iOS 6.1 I can't get 3G anywhere. Now i only can connect to EDGE! i known this issue appeared long time but apple guys still not fix it. Apple guys !!!!!!!!!! Where are you!!!!!!!!!!!

  • MRanks Calculating status...
    Currently Being Moderated
    Mar 11, 2013 11:13 PM (in response to Primetebixuc)

    I've the same problem with my iPhone 5 on Vodafone UK network now having intermittent 3G connectivity and battery draining like crazy even when I'm not using it, since I downloaded 6.1, then 6.1.1 and now 6.1.2

    My phone was working with no problems and practically instant 3G connectivity before I downloaded these lousy updates. After being inundated with phone calls to their customer service lines, Vodafone UK sent a text to all iPhone 4S users advising not to download iOS 6.1.1 and to wait for 6.1.2 update, but it would appear the bugs have also affected iPhone 5's and 6.1.2 doesn't fix the problem.

     

    I would ask you all to complete an Apple Feedback Form here http://www.apple.com/feedback/iphone.html under the heading "Bug Report". The more people who "officially" report this the more chance Apple will realise this is a genuine problem and fix it

  • ShyamSharma Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 12, 2013 8:41 AM (in response to MRanks)

    Dear MRanks,

     

    We had done that earlier, you can see we had got people from this thread to send the feedback to apple. But yet to get any reponse. Check out some of the earlier pages on the thread.

     

    I am in Malaysia, currently 3G service on my IP5 has improved slightly, but that maybe due to the telco provider has upgraded their network. But problem on iOS 6.1.2 still persists. Ive got 10GB data package and unable to make full use of it..after seeing the poor response from apple...i now feel cheated and had made a mistake staying with apple.

     

    SIGH--- I Really dont know why can they address this issue, after all its an impotant aspect, **** why get a iphone with all the sweet apps and features but cant get full use of it as the 3G network keep getting limp and everytime this happens $%^&RESET! #$TURN ON/OFF^&*( to get it back up....or at times even that doesnt help.....

     

    Sigh !!!!!!!!!!!!!!!

  • Rohit2105 Calculating status...
    Currently Being Moderated
    Mar 15, 2013 8:26 AM (in response to Glitcher)

    first turn off your cellular data off then go but enable 3g and go to settings carrier turn off automatic and wait keep on searching it then manually choose netwok becoz some network run 3g frm other networks so suppose in maa case i have idea sim then i turn it off then i choose vodaphone becoz here 3 g runs from vodaphone so try it with your network provider its there software bug...

  • apougher Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 15, 2013 9:27 AM (in response to nath.02.28)

    Having spoken to an Apple Store Manager and also Customer Service (UK /EIR), I have been told in no uncertain terms that, from a business perspective, the 'few' people who have phone issues do not warrant support / help/ solutions, in repect of the over-all billions of customers they have, and who have no issues.

     

    I was told to buy a new phone, even tho my current one 'sometimes' works but Apple no longer support it. Built in obsolescence of about 3 years is acceptable to Apple (and others) even if there IOS renders the older phones (which worked) un-usable. (Oh, and dont try to retro-install IOS-5!! )

     

    It will be an exceptional member of staff who decides to make this worthy of a follow up and solve everyones issues at a personal level.... alas, we are not living in 1955 consumer world.

     

    Welcome, to the machine.

  • achmadnoorafzam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 21, 2013 8:33 PM (in response to Wombasta)

    I have same problem with this. We dont want hwo to solve by our own. We want apple solve this improving iOS. Please apple, i love iphone but please please fix this. And more important is battery draining issue.tq

  • haraesh.j Calculating status...
    Currently Being Moderated
    Mar 23, 2013 11:03 AM (in response to nath.02.28)

    I have the same problem too here in Sri Lanka. Using a factory unlocked 16Gb model. I am rarely getting 3G on my iPhone 5 always connecting to edge. Rebooting and toggling airplane mode doesn't seem to fix either. My iPhone 4 has no problem connecting to 3G, even though it drops to edge i can recover by toggling airplane mode.

1 ... 17 18 19 20 21 ... 26 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (16)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.