4 Replies Latest reply: Mar 5, 2013 3:56 PM by Linc Davis
Margery Husted Level 1 Level 1 (5 points)

I have installed Adobe flash player but  plugins are still blocked.  What am I doing wrong?


iMac (21.5-inch Mid 2011), Mac OS X (10.7.5)
  • 1. Re: Adobe Flash Player  plug ins are blocked
    Klaus1 Level 8 Level 8 (44,480 points)

    Two bugs, one affecting Apple's Mac platform and another attacking Microsoft's Windows, exploit certain Flash player vulnerabilities to install malware onto users' systems, reports ArsTechnica. While users of other operating systems like Linux have yet to report attacks, Adobe's advisory notes the exploit affects all platforms.

     

    Designated as CVE-2013-0634, the first vulnerability targets the Safari and Firefox Web browsers running on OS X, and is also being used as a trojan to deploy Microsoft Word documents containing malware. For Mac users, the flaw affects Adobe Flash Player version 11.5.502.146 or earlier.

     

    On March 1 Apple again blocked Flash Player for Lion and Mountain Lion:

    http://support.apple.com/kb/HT5660

     

    The Adobe Flash patch can be found on Adobe’s website, and users can visit this page to check if their software is the most curent version.

     

    You should uninstall any previous version first, and repair permissions after installing the new version.

  • 2. Re: Adobe Flash Player  plug ins are blocked
    Linc Davis Level 10 Level 10 (117,870 points)

    If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 4.

    1. If you're getting a "blocked plug-in" error, then from the menu bar select

     

     ▹ System Preferences… ▹ Flash Player Advanced

    and click Check Now. Quit and relaunch your browser.

     

    2. Triple-click the line below to select it:

      
    /Library/Internet Plug-Ins
      
    Right-click or control-click the highlighted text and select
      
    Services ▹ Open
      
    from the contextual menu. A folder should open. If there is more than one item in the folder with the words "Flash Player" (not "flashplayer") in the name, open the respective Info windows, check the version numbers, and delete all except the latest. You may be prompted for your login password.
      
    3. Re-download and reinstall Flash. Download it from this page:
       
       
    Never download a Flash update from anywhere else.
        
    4. If you get a "missing plug-in" error, select
     
    Safari Preferences... Security
      
    from the Safari menu bar and check the box marked Enable plug-ins.

     

    5. Select

    Safari Preferences... Extensions

    from the Safari menu bar. If any extensions are installed, disable them.

    6. In the Safari preference window, select

    Privacy Remove All Website Data

    Close the window. Then select

     ▹ System Preferences… ▹ Flash Player Advanced

    and click Delete All. Close the preference pane.

  • 3. Re: Adobe Flash Player  plug ins are blocked
    Margery Husted Level 1 Level 1 (5 points)

    I did everything you said, except I don't understand #2 triple click the line below to select it:  /Library/Internet Plug-Ins

     

     

    I don't understand what to triple click.  I am no longer in systems preferences because you said to quit and relaunch the browser.  Sorry.

  • 4. Re: Adobe Flash Player  plug ins are blocked
    Linc Davis Level 10 Level 10 (117,870 points)

    "Triple-click" means "click quickly three times." You're selecting a line of text in your browser or mail client.