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iPhone 5 keeps restarting

30886 Views 32 Replies Latest reply: Apr 23, 2014 12:45 PM by darlinlildeb RSS
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FangedFreak Level 1 Level 1 (0 points)
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Oct 8, 2012 2:11 AM

So this morning, my phone has started to act weird. Mail won't open properly, it opens and then force quits.

 

Now every few minutes my handset is restarting itself. I've not installed any new apps as of late and this has only been happening since this morning. I've also noticed that my phone will come up with 'No SIM Installed'. It's done this a couple of times since yesterday morning.

 

Any ideas anyone? Thanks!

iPhone 5, iOS 6
  • Kbeatz Productionz Level 1 Level 1 (0 points)
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    Oct 8, 2012 7:31 AM (in response to FangedFreak)

    I am having the same issue with my iPhone 5. I have been playing this game called Pocket Planes and I went to open it last night and my whole phone crashed! Im not sure if the app had anything to do with it or not. It keeps on booting up and then starting over.. never actually fully opening up. I have not dropped it or anything. The sprint store opens up at 10:00 am and I will be there trying see whats going on.

  • Kbeatz Productionz Level 1 Level 1 (0 points)
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    Oct 8, 2012 7:42 AM (in response to FangedFreak)

    Likewise, it has been about a week since i downloaded the app. My only question is how would I be able to do a IOS restore if my phone wont even come on?

  • Kbeatz Productionz Level 1 Level 1 (0 points)
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    Oct 8, 2012 7:57 AM (in response to Kbeatz Productionz)

    Ok I did a little bit of research and found the following link: http://support.apple.com/kb/HT1808

     

    This is the directions on how to restore the iphone with itunes. I am trying this now and hope it works. I will let you know how it works.

  • Kbeatz Productionz Level 1 Level 1 (0 points)
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    Oct 8, 2012 12:39 PM (in response to Kbeatz Productionz)

    The restore didnt work. Apple is having to send me a whole new phone.

  • App Media Level 1 Level 1 (0 points)
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    Oct 16, 2012 2:17 AM (in response to FangedFreak)

    Have the same issue... Restarts every 2-3 minutes. Screen is glichy. Restored 6 times without resolving the problem (both as backup from icloud from before the issue occoured and as new.). It even restarts when restoring the iOS firmware.

    Worked fine for 1 week then these issues started happening...

     

    Anyone been able to resolve this?

  • natif Level 1 Level 1 (0 points)
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    Oct 25, 2012 7:32 PM (in response to FangedFreak)

    I cant belive this my iphone 5 is doing the same thing keeps rebooting it self and i cant restore it smh

  • natif Level 1 Level 1 (0 points)
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    Oct 25, 2012 7:35 PM (in response to natif)

    it's something with the software on the phone becase my other idevices work fine

  • nishikant945 Level 1 Level 1 (0 points)
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    Feb 7, 2013 6:28 AM (in response to FangedFreak)

    I am also facing the same issue. I have raised a repair request with Apple lets see what happens. anyone able to solve it till now?

  • Newton756 Level 1 Level 1 (0 points)
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    Feb 22, 2013 2:20 PM (in response to FangedFreak)

    It happened to me right out of the box yesterday.  Iphone 5 was acting strange and weak compared to my old trusty 4.  Fast rebooting at various, inconvenient times.  Pretty S L O W as well.  Apple ran diagnostics and are sending a replacement and waiving the $29 express replacement fee.  Sounds like a hardware problem according to the genius.

  • desssssy Level 1 Level 1 (0 points)
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    Mar 5, 2013 8:11 AM (in response to FangedFreak)

    figured out how to solve the problem.

    First restore your iphone 5 in dfu mode. after you do this you would realize it still restarts. dont be worried, shutdown the iphone for 24 hours and do not restore from backup after switching it on. you would need to treat it as a new iphone. Hope it works for u guys cuz it worked for me twice. let me know if it works.

  • smartakshay Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 6, 2013 9:03 PM (in response to FangedFreak)

    My iphone 5 also has the same problem. None of the above solutions are working. Does anyone have any other idea apart from taking the iphone for a service.

  • almamaried Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 16, 2013 5:47 PM (in response to FangedFreak)

    i have the same problem. i hope apple will do something about this...apple should give us a link to connect to repair it...it very upsetting

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